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People Management & Personal Development

The Leadership Skills of Tomorrow: Delegate and Listen (Rebroadcast with Live Q&A - CPA Crossings)

DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar

Overview

How often have you said, “It would just be easier if I did this myself?” or “Nobody can do this task as well as I can, so I’ll just do it myself.” If this sounds like you, then it’s time to start working on your delegation skills. Delegation is not only important as a means to save you time, but it is also about developing the next generation of leaders.

 
This event will be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.


Course Description

Mastering two leadership skills will decrease your stress, and give you room to enjoy your career. Delegating and listening are key essential skills to hone to elevate your career. You were born with two ears and one mouth. And yet, good listeners aren’t born. World-class listeners deliberately practice this skill, even when their audience is challenging. This is a skill which can be learned. Participants will gain awareness into their blind spots to listening, strategies to regain focus, how to stop interrupting, and demonstrate to their audience they are listening.

Applicable for

Professionals leading a team or project, or will be in the future.

Learning Objectives

After attending the presentation, you will be able to:

  • use your focus and attention, no matter your audience
  • recognize when, and with whom, you are distracted
  • apply trust building from several different dimensions
  • use strategies to train others and offer support, rather than micromanage
  • use delegation strategies

Content

  • three levels of listening
  • strategies to remain focused
  • building trust through listening
  • tactics to practice the Titanium Rule
  • delegating with confidence
  • establishing an accountability system

Presenters

Julie G. Holunga, MBA, CPCC, ACC and Stephanie Wachman

What is CPA Crossings?

CPA Crossings is a global leader in online professional education for CPAs and other financial professionals. Established in 2001, CPA Crossings offers scheduled webinars on a range of topics including ethics, fraud, business, personal development, technology, and other fields of study. All of these courses are developed and presented by a team of 60 instructors, recognized as experts in their respective fields of study. Note that the titles from CPA Crossings comprise both live webinars and archived recordings.

Webinar FAQs

What training platform will be used?

Webinars are conducted using an online conferencing and training software application called WebEx. The client software downloads automatically after you log in to your WebEx meeting and requires no additional installation. For your first webinar, please allow a few minutes for it to load.

How do I get the login information?

Once you are registered online, you will receive an email confirmation listing the WebEx instructions, link and password. This email will come from sender CPA Crossings.  If you do not receive this email immediately after your registration has been processed, first check your spam folder.  If the link is not in this folder, call the CPA Crossings Webinar Hotline at 877.370.2220 ext. 1 for assistance.

How do I hear the audio portion of my online training?

Once you click on the link to join the webinar, you will see a pop-up window to "Join teleconference”. Your first option is to use the telephone. Dial the number provided, enter the training session number and your attendee ID by phone, as provided in the pop-up window when prompted, then click OK. The second option is to join using the computer to listen to the audio through your computer speakers.  Once you click that option, it will ask you to do an audio test, then prompt you to join the audio conference.

How early may I login to my online training session?

Participants can join webinars up to 30 minutes before the webinar start time. If you are a first-time WebEx user, please join the session at least 15 minutes prior to start time to allow for WebEx configuration.

Will I receive a certificate of completion?

A polling question will be asked approximately every 15 minutes to confirm that all participants are still in attendance.  A participant must answer 70% of the polling questions in order to receive full credit for the webinar. You will receive your record of attendance via e-mail within 24 hours of completion of the webinar.

For more webinar FAQs, please visit their website here.

Disclosure Notice

In order to register you to the webinars hosted by CPA Crossings, it is necessary for CPABC to provide your name and email address to CPA Crossings. This information will be used solely for the purposes of providing you with CPA Crossings webinar(s)’ confirmations and reminders.

Please be advised that this course is hosted by a third-party education provider whose server may be located outside of Canada, so information such as the registrant's name and email address (where needed) may be stored there.

Course Dates & Registration

Jul 8, 2026
8:00AM - 10:00AM
Online Virtual
Available
Aug 3, 2026
11:30AM - 1:30PM
Online Virtual
Available
Dec 11, 2026
1:00PM - 3:00PM
Online Virtual
Available
Feb 15, 2027
10:30AM - 12:30PM
Online Virtual
Available
Feb 12, 2026
8:30AM - 10:30AM
Online Virtual
Past
Sep 17, 2025
11:30AM - 1:30PM
Online Virtual
Past
Aug 27, 2025
12:00PM - 2:00PM
Online Virtual
Past
Mar 28, 2025
11:30AM - 1:30PM
Online Virtual
Past
Aug 2, 2024
12:00PM - 2:00PM
Online Virtual
Past
Jul 16, 2024
12:30PM - 2:30PM
Online Virtual
Past
Course Details
Cost
$95
Members
$105
Non-Members
Eligible Hours
2
CPD Hours
0
Ethics Hours
0
AML Hours
Passport
4
Credits
Special Notes
Upon one business day after registration and payment, you will receive an email from CPA Crossings (messenger@webex.com) with instructions on how to join the session. CPA Crossings will also email follow up confirmations one day in advance and one hour in advance of your training. Registration deadline is two full business days prior to seminar date.

Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.

People Management & Personal Development

The Leadership Skills of Tomorrow: Delegate and Listen (Rebroadcast with Live Q&A - CPA Crossings)

DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar
Course Details
Cost
$95
Members
$105
Non-Members
Eligible Hours
2
CPD Hours
0
Ethics Hours
0
AML Hours
Passport
4
Credits

Overview

How often have you said, “It would just be easier if I did this myself?” or “Nobody can do this task as well as I can, so I’ll just do it myself.” If this sounds like you, then it’s time to start working on your delegation skills. Delegation is not only important as a means to save you time, but it is also about developing the next generation of leaders.

 
This event will be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.


Course Description

Mastering two leadership skills will decrease your stress, and give you room to enjoy your career. Delegating and listening are key essential skills to hone to elevate your career. You were born with two ears and one mouth. And yet, good listeners aren’t born. World-class listeners deliberately practice this skill, even when their audience is challenging. This is a skill which can be learned. Participants will gain awareness into their blind spots to listening, strategies to regain focus, how to stop interrupting, and demonstrate to their audience they are listening.

Applicable for

Professionals leading a team or project, or will be in the future.

Learning Objectives

After attending the presentation, you will be able to:

  • use your focus and attention, no matter your audience
  • recognize when, and with whom, you are distracted
  • apply trust building from several different dimensions
  • use strategies to train others and offer support, rather than micromanage
  • use delegation strategies

Content

  • three levels of listening
  • strategies to remain focused
  • building trust through listening
  • tactics to practice the Titanium Rule
  • delegating with confidence
  • establishing an accountability system

Presenters

Julie G. Holunga, MBA, CPCC, ACC and Stephanie Wachman

What is CPA Crossings?

CPA Crossings is a global leader in online professional education for CPAs and other financial professionals. Established in 2001, CPA Crossings offers scheduled webinars on a range of topics including ethics, fraud, business, personal development, technology, and other fields of study. All of these courses are developed and presented by a team of 60 instructors, recognized as experts in their respective fields of study. Note that the titles from CPA Crossings comprise both live webinars and archived recordings.

Webinar FAQs

What training platform will be used?

Webinars are conducted using an online conferencing and training software application called WebEx. The client software downloads automatically after you log in to your WebEx meeting and requires no additional installation. For your first webinar, please allow a few minutes for it to load.

How do I get the login information?

Once you are registered online, you will receive an email confirmation listing the WebEx instructions, link and password. This email will come from sender CPA Crossings.  If you do not receive this email immediately after your registration has been processed, first check your spam folder.  If the link is not in this folder, call the CPA Crossings Webinar Hotline at 877.370.2220 ext. 1 for assistance.

How do I hear the audio portion of my online training?

Once you click on the link to join the webinar, you will see a pop-up window to "Join teleconference”. Your first option is to use the telephone. Dial the number provided, enter the training session number and your attendee ID by phone, as provided in the pop-up window when prompted, then click OK. The second option is to join using the computer to listen to the audio through your computer speakers.  Once you click that option, it will ask you to do an audio test, then prompt you to join the audio conference.

How early may I login to my online training session?

Participants can join webinars up to 30 minutes before the webinar start time. If you are a first-time WebEx user, please join the session at least 15 minutes prior to start time to allow for WebEx configuration.

Will I receive a certificate of completion?

A polling question will be asked approximately every 15 minutes to confirm that all participants are still in attendance.  A participant must answer 70% of the polling questions in order to receive full credit for the webinar. You will receive your record of attendance via e-mail within 24 hours of completion of the webinar.

For more webinar FAQs, please visit their website here.

Disclosure Notice

In order to register you to the webinars hosted by CPA Crossings, it is necessary for CPABC to provide your name and email address to CPA Crossings. This information will be used solely for the purposes of providing you with CPA Crossings webinar(s)’ confirmations and reminders.

Please be advised that this course is hosted by a third-party education provider whose server may be located outside of Canada, so information such as the registrant's name and email address (where needed) may be stored there.

Course Dates & Registration

Jul 8, 2026
8:00AM - 10:00AM
Online Virtual
Available
Aug 3, 2026
11:30AM - 1:30PM
Online Virtual
Available
Dec 11, 2026
1:00PM - 3:00PM
Online Virtual
Available
Feb 15, 2027
10:30AM - 12:30PM
Online Virtual
Available
Feb 12, 2026
8:30AM - 10:30AM
Online Virtual
Past
Sep 17, 2025
11:30AM - 1:30PM
Online Virtual
Past
Aug 27, 2025
12:00PM - 2:00PM
Online Virtual
Past
Mar 28, 2025
11:30AM - 1:30PM
Online Virtual
Past
Aug 2, 2024
12:00PM - 2:00PM
Online Virtual
Past
Jul 16, 2024
12:30PM - 2:30PM
Online Virtual
Past
Special Notes
Upon one business day after registration and payment, you will receive an email from CPA Crossings (messenger@webex.com) with instructions on how to join the session. CPA Crossings will also email follow up confirmations one day in advance and one hour in advance of your training. Registration deadline is two full business days prior to seminar date.

Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.