Effective Performance Management: Show Up Like a Coach (On-Demand - CPA Canada)
Overview
Having a coaching mindset is a critical approach for success as a leader. Being able to ask thoughtful questions and create space for your team members to reach solutions on their own is proven to increase both individual and team engagement and motivation, not to mention increase accountability and productivity.
Learn how to empower your team and boost performance by using coaching and feedback methods that inspire accountability and encourage action. Develop a deeper understanding of how to set expectations and ensure follow-through, which can make all the difference in any performance conversation.
You’ll also learn about the differences between managing, mentoring, and coaching in this course, as well as some practical tips on the best approach for a variety of performance management scenarios.
Access expires 180 days from purchase date |
Applicable for
Content
- how to differentiate between managing, mentoring, and coaching
- specific frameworks for delivering constructive and positive feedback
- how to best use your coaching time
- setting expectations and goals for better performance
- motivational performance review conversations
- what it takes to retain top performers and coach poor performers
- the role of empathy in coaching
- tips for coaching in a remote work environment
- key takeaways from Show Up Like a Coach for ongoing learning
Course Content Created: October 2021
Course Content Updated: July 2024
The information is current as of the creation or last updated date. While we strive to keep our inventory updated and periodically remove outdated titles, changes in accounting, tax, legislation and technology may occur. Purchasers should note the date and verify for themselves if the course is still relevant to their needs.Presenter
Jennifer Gervès-KeenJennifer is an award-winning executive coach, facilitator and speaker, known for her direct, honest approach and her ability to immediately familiarize herself with new environments. Named in 2018, 2019 and again in 2020 by CEO Today Magazine as one of the top 100 outstanding consultancy experts across the globe, Jennifer holds the Master Corporate Executive Coach designation reserved for coaches operating at mastery levels within organizational environments.
Please note that not all on-demand courses include downloadable materials such as course notes or slides.
How to get started
Upon completion of purchase, go to mylms.bccpa.ca and log in using your CPABC Online Services credentials. Click “Go to your Courses and Materials” to go to your Learning Center, then find and click on your course title.
Course Dates & Registration
- 5
- CPD Hours
- 0
- Ethics Hours
- 0
- AML Hours
- 10
- Credits
Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.
Effective Performance Management: Show Up Like a Coach (On-Demand - CPA Canada)
- 5
- CPD Hours
- 0
- Ethics Hours
- 0
- AML Hours
- 10
- Credits
Overview
Having a coaching mindset is a critical approach for success as a leader. Being able to ask thoughtful questions and create space for your team members to reach solutions on their own is proven to increase both individual and team engagement and motivation, not to mention increase accountability and productivity.
Learn how to empower your team and boost performance by using coaching and feedback methods that inspire accountability and encourage action. Develop a deeper understanding of how to set expectations and ensure follow-through, which can make all the difference in any performance conversation.
You’ll also learn about the differences between managing, mentoring, and coaching in this course, as well as some practical tips on the best approach for a variety of performance management scenarios.
Access expires 180 days from purchase date |
Applicable for
Content
- how to differentiate between managing, mentoring, and coaching
- specific frameworks for delivering constructive and positive feedback
- how to best use your coaching time
- setting expectations and goals for better performance
- motivational performance review conversations
- what it takes to retain top performers and coach poor performers
- the role of empathy in coaching
- tips for coaching in a remote work environment
- key takeaways from Show Up Like a Coach for ongoing learning
Course Content Created: October 2021
Course Content Updated: July 2024
The information is current as of the creation or last updated date. While we strive to keep our inventory updated and periodically remove outdated titles, changes in accounting, tax, legislation and technology may occur. Purchasers should note the date and verify for themselves if the course is still relevant to their needs.Presenter
Jennifer Gervès-KeenJennifer is an award-winning executive coach, facilitator and speaker, known for her direct, honest approach and her ability to immediately familiarize herself with new environments. Named in 2018, 2019 and again in 2020 by CEO Today Magazine as one of the top 100 outstanding consultancy experts across the globe, Jennifer holds the Master Corporate Executive Coach designation reserved for coaches operating at mastery levels within organizational environments.
Please note that not all on-demand courses include downloadable materials such as course notes or slides.
How to get started
Upon completion of purchase, go to mylms.bccpa.ca and log in using your CPABC Online Services credentials. Click “Go to your Courses and Materials” to go to your Learning Center, then find and click on your course title.
Course Dates & Registration
Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.