Leadership Culture - From Toxic to Terrific: Change Your Team for the Better (On-Demand - CPABC)
Former Title: Advanced Resilient Leadership - From Toxic to Terrific
Overview
Every team has a culture — the real question is whether it energizes people or quietly wears them down.
When negativity, defensiveness, gossip, or disengagement take hold, performance suffers and trust erodes. Left unaddressed, harmful norms become “just the way things are.” This session provides leaders with a practical roadmap to move from apathy, tension, and silence to ownership, trust, and positive momentum.
This seminar is eligible towards
Leadership Culture Certificate Program
CPABC is pleased to present the Leadership Culture Certificate Program. This four-part program will focus on providing strategies and tools to leaders so they can become examples of resilience and build resilient teams. The challenges for leaders are extraordinary. With continued uncertainty, unrelenting change and an exhausted workforce, resilient leadership is the first one. How do you engage and inspire your teams amid high levels of stress and burnout? Without resilient leadership it will be impossible to have healthy employees who care about your business, feel committed and invested enough to work hard on new solutions with hope, immense courage and sustained energy. The four modules are:
- From Toxic to Terrific: Change Your Team for the Better
- From Compliance to Courage, Curiosity and Contribution
- From Success to Significance: Make Work Matter, Make Time Count
- From Languishing to Flourishing: How to Elevate Your Team and Bring Back the Fun
Each seminar can be taken as a stand-alone course, but in order to qualify for the certificate, participants are required to complete all four titles. If you previously took one of the courses as a live webinar, it will count towards completion of the certificate.
Note: Special Pricing - purchase the full program for a special price of $800 for non-members and $720 for members.
Access expires 180 days from purchase date |
Course Description
This session equips you to see culture clearly, address harm directly, and replace unhealthy habits with practices that build connection, accountability, and psychological safety. You’ll examine the difference between bystanding and upstanding, learn how to hold boundaries with compassion, and develop the courage to lead with strength and self-respect.
Walk away with a dozen immediately usable actions to transform everyday interactions into culture-shaping moments — along with a practical 7-day challenge to help you sustain the shift.
Terrific cultures don’t happen by accident. They are built through consistent, courageous choices — one conversation at a time.
Learning Objectives
- Create conditions that strengthen trust, belonging, and optimism across the team
- Interrupt toxic behaviors and replace them with healthy norms and accountability
- Use everyday moments to reinforce positive culture and resilience
- Clarify shared expectations and commitments that maintain momentum
Content
- Understanding Culture
- Impact of Culture: The Rewards and Challenges
- What Toxic vs. Terrific Looks Like
- Signs, Costs, And the Psychology Behind Harmful Norms
- Team Reality Check - Quick assessment
- 7 Toxic Traits & Turnarounds
- Practical Strategies (for dealing with defensiveness, bullying, gossip, arrogance, micromanaging and others)
- How to Respond to Harm and Lead with Strength, Clarity and Self-Respect
- Courageous Actions for Culture Shift - Upstanding vs. Bystanding
- How to Manage Emotional Hijacks
- How to Hold Boundaries with Compassion
- Sustaining the Change -Team chartering
- A Dozen Use Today Actions
- 7 Day Challenge – One Thing You Can do for the Next 7 Days
Course Content Created: May 2026
The information is current as of the creation or last updated date. While we strive to keep our inventory updated and periodically remove outdated titles, changes in accounting, tax, legislation and technology may occur. Purchasers should note the date and verify for themselves if the course is still relevant to their needs.Presenter
Tammy Robertson, MAAbout This Product
On-Demand Courses by CPABC are recordings from live seminars, made available with any corresponding handout material, where available.
Please note that not all on-demand courses include downloadable materials such as course notes or slides.
How to get started
Upon completion of purchase, go to mylms.bccpa.ca and log in using your CPABC Online Services credentials. Click “Go to your Courses and Materials” to go to your Learning Center, then find and click on your course title.
Course Dates & Registration
- 4
- CPD Hours
- 0
- Ethics Hours
- 0
- AML Hours
- 5
- Credits
Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.
Leadership Culture - From Toxic to Terrific: Change Your Team for the Better (On-Demand - CPABC)
Former Title: Advanced Resilient Leadership - From Toxic to Terrific
- 4
- CPD Hours
- 0
- Ethics Hours
- 0
- AML Hours
- 5
- Credits
Overview
Every team has a culture — the real question is whether it energizes people or quietly wears them down.
When negativity, defensiveness, gossip, or disengagement take hold, performance suffers and trust erodes. Left unaddressed, harmful norms become “just the way things are.” This session provides leaders with a practical roadmap to move from apathy, tension, and silence to ownership, trust, and positive momentum.
This seminar is eligible towards
Leadership Culture Certificate Program
CPABC is pleased to present the Leadership Culture Certificate Program. This four-part program will focus on providing strategies and tools to leaders so they can become examples of resilience and build resilient teams. The challenges for leaders are extraordinary. With continued uncertainty, unrelenting change and an exhausted workforce, resilient leadership is the first one. How do you engage and inspire your teams amid high levels of stress and burnout? Without resilient leadership it will be impossible to have healthy employees who care about your business, feel committed and invested enough to work hard on new solutions with hope, immense courage and sustained energy. The four modules are:
- From Toxic to Terrific: Change Your Team for the Better
- From Compliance to Courage, Curiosity and Contribution
- From Success to Significance: Make Work Matter, Make Time Count
- From Languishing to Flourishing: How to Elevate Your Team and Bring Back the Fun
Each seminar can be taken as a stand-alone course, but in order to qualify for the certificate, participants are required to complete all four titles. If you previously took one of the courses as a live webinar, it will count towards completion of the certificate.
Note: Special Pricing - purchase the full program for a special price of $800 for non-members and $720 for members.
Access expires 180 days from purchase date |
Course Description
This session equips you to see culture clearly, address harm directly, and replace unhealthy habits with practices that build connection, accountability, and psychological safety. You’ll examine the difference between bystanding and upstanding, learn how to hold boundaries with compassion, and develop the courage to lead with strength and self-respect.
Walk away with a dozen immediately usable actions to transform everyday interactions into culture-shaping moments — along with a practical 7-day challenge to help you sustain the shift.
Terrific cultures don’t happen by accident. They are built through consistent, courageous choices — one conversation at a time.
Learning Objectives
- Create conditions that strengthen trust, belonging, and optimism across the team
- Interrupt toxic behaviors and replace them with healthy norms and accountability
- Use everyday moments to reinforce positive culture and resilience
- Clarify shared expectations and commitments that maintain momentum
Content
- Understanding Culture
- Impact of Culture: The Rewards and Challenges
- What Toxic vs. Terrific Looks Like
- Signs, Costs, And the Psychology Behind Harmful Norms
- Team Reality Check - Quick assessment
- 7 Toxic Traits & Turnarounds
- Practical Strategies (for dealing with defensiveness, bullying, gossip, arrogance, micromanaging and others)
- How to Respond to Harm and Lead with Strength, Clarity and Self-Respect
- Courageous Actions for Culture Shift - Upstanding vs. Bystanding
- How to Manage Emotional Hijacks
- How to Hold Boundaries with Compassion
- Sustaining the Change -Team chartering
- A Dozen Use Today Actions
- 7 Day Challenge – One Thing You Can do for the Next 7 Days
Course Content Created: May 2026
The information is current as of the creation or last updated date. While we strive to keep our inventory updated and periodically remove outdated titles, changes in accounting, tax, legislation and technology may occur. Purchasers should note the date and verify for themselves if the course is still relevant to their needs.Presenter
Tammy Robertson, MAAbout This Product
On-Demand Courses by CPABC are recordings from live seminars, made available with any corresponding handout material, where available.
Please note that not all on-demand courses include downloadable materials such as course notes or slides.
How to get started
Upon completion of purchase, go to mylms.bccpa.ca and log in using your CPABC Online Services credentials. Click “Go to your Courses and Materials” to go to your Learning Center, then find and click on your course title.
Course Dates & Registration
Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.