Employees are increasingly disengaged, stressed, burnt out and feeling detached from their work. Leaders facing these challenges are working hard to build energy and engagement and commitment in their teams. This session cuts past the theory and paves a simple and powerful way forward. It’s not policies or programs or trinkets or incentives. It is mostly about regular frequent and consistent conversations that build trust, understanding, connection, belonging, learning, and meaningful contribution. Are you asking enough questions about the things that matter? This session will provide some tools and ideas to make your one-on-one conversations a more powerful leadership tool that builds real energy and engagement.

This seminar is eligible towards
The Resilient Leadership Certificate Program

CPABC is pleased to present the Resilient Leadership Certificate Program. This five-part program will focus on providing strategies and tools to leaders so they can become examples of resilience and build resilient teams. The challenges for leaders are extraordinary. With continued uncertainty, unrelenting change and an exhausted workforce, Resilient leadership is the first one. How do you engage and inspire your teams amid high levels of stress and burnout? Without resilient leadership it will be impossible to have healthy employees who care about your business, feel committed and invested enough to work hard on new solutions with hope, immense courage and sustained energy. The five modules are:

• The Transforming Mindset of a Leader
• Energize Your Team Through Uncertainty
• Who's Listening?
• Manage Your Mindset and Emotional Well-being
• Balance Life, Work and Overwhelm

Each seminar can be taken as a stand-alone course, but in order to qualify for the certificate, participants are required to complete all five titles. If you previously took one of the courses as a live webinar, it will count towards completion of the certificate.

Note: Special Pricing - purchase the full program for a special price of $900

• You will leave with a deeper understanding of the Great Detachment and what drives real engagement and how your conversations and connections impact your team’s energy and commitment
• You will have deeper insight into the 6 Expectations Employees have now and what you can do as a Leader to Engage, Support, Encourage and Challenge Your Team to “Show Up” and Offer Their Best
• You will have 6 New Conversation Templates and more tools to build belonging, clarify expectations, build meaning, offer genuine appreciation, create learning and offer feedback
• You will find new ways to Restore Calm, Build Confidence and Support your Team

• Reframe the challenge of leadership now – the opportunity and responsibility is immense
• The importance of consistent check-in’s and how to get past the discomfort 
• Simple ideas to build your team and learn how to make sure every team member feels they belong (whether they are in office or not)
• Know how to start and end every conversation so people feel better (more confident, optimistic and engaged)
• The 6 expectations people have from work and ways to meet them
• Motivation vs inspiration – what is the difference and why it matters?
• “point and rush” – how your team can acknowledge and appreciate regularly
• The power of questions and how to ask them
• What’s wrong with feedback?
• Four questions for better feedback conversations
• Your leadership practice – take the 7 day prescription
  
  

Course Content Created: September 2025

Presenter

About This Product

On-Demand Courses by CPABC are recordings from live seminars, made available with any corresponding handout material, where available. These titles are eligible for Verifiable CPD Hours – in order to claim these hours as verifiable, you will be required to successfully complete a short quiz. You will be able to print or save your electronic certificate of completion.

Please note that not all on-demand courses include downloadable materials such as course notes or slides.

How to get started

Upon completion of purchase, go to mylms.bccpa.ca and log in using your CPABC Online Services credentials. Click “Go to your Courses and Materials” to go to your Learning Center, then find and click on your course title.