We Have to Talk - Having the Difficult Conversations (Live Webinar)
Overview
Difficult conversations are an inevitable part of professional life, yet many people delay them because of uncertainty, discomfort, or fear of negative outcomes. This practical workshop explores how to approach challenging workplace conversations with greater confidence and effectiveness. Participants will learn strategies to prepare for, conduct, and evaluate difficult discussions in ways that strengthen relationships, improve communication, and support positive workplace outcomes.
|
|
Course Description
Applicable for
Content
- Identify the challenges of having difficult conversations
- Understand the distinction between a debate, discussion, and dialogue
- Assess your conversation competencies
- Practise strategies to have successful conversations in difficult situations
- Evaluate the outcomes
- Action planning
Course Dates & Registration
.webp?language=en-CA)
DR. SHAWN IRELAND is a founding partner and managing director of HRCgroup, Inc. He works extensively with Fortune 500 companies, foreign governments and international aid agencies. His expertise includes fostering critical thinking, strategic change, virtual teamwork, and managing human behaviour. He’s an adjunct Faculty member in the Doctor of Psychology Clinical Psychology graduate program at Adler University in Vancouver. DR. SHAWN IRELAND is a founding partner and managing director of HRCgroup, Inc. He works extensively with Fortune 500 companies, foreign governments and international aid agencies. His expertise includes fostering critical thinking, strategic change, virtual teamwork, and managing human behaviour. He’s an adjunct Faculty member in the Doctor of Psychology Clinical Psychology graduate program at Adler University in Vancouver. DR. SHAWN IRELAND is a founding partner and managing director of HRCgroup, Inc. He works extensively with Fortune 500 companies, foreign governments and international aid agencies. His expertise includes fostering critical thinking, strategic change, virtual teamwork, and managing human behaviour. He’s an adjunct Faculty member in the Doctor of Psychology Clinical Psychology graduate program at Adler University in Vancouver.Improving Your Virtual Learning Experience
Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns.
In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.
Live Webinar FAQs can be found here.
Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department.
- 3.5
- CPD Hours
- 0
- Ethics Hours
- 0
- AML Hours
- 5
- Credits
Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.
We Have to Talk - Having the Difficult Conversations (Live Webinar)
- 3.5
- CPD Hours
- 0
- Ethics Hours
- 0
- AML Hours
- 5
- Credits
Overview
Difficult conversations are an inevitable part of professional life, yet many people delay them because of uncertainty, discomfort, or fear of negative outcomes. This practical workshop explores how to approach challenging workplace conversations with greater confidence and effectiveness. Participants will learn strategies to prepare for, conduct, and evaluate difficult discussions in ways that strengthen relationships, improve communication, and support positive workplace outcomes.
|
|
Course Description
Applicable for
Content
- Identify the challenges of having difficult conversations
- Understand the distinction between a debate, discussion, and dialogue
- Assess your conversation competencies
- Practise strategies to have successful conversations in difficult situations
- Evaluate the outcomes
- Action planning
Course Dates & Registration
DR. SHAWN IRELAND is a founding partner and managing director of HRCgroup, Inc. He works extensively with Fortune 500 companies, foreign governments and international aid agencies. His expertise includes fostering critical thinking, strategic change, virtual teamwork, and managing human behaviour. He’s an adjunct Faculty member in the Doctor of Psychology Clinical Psychology graduate program at Adler University in Vancouver. DR. SHAWN IRELAND is a founding partner and managing director of HRCgroup, Inc. He works extensively with Fortune 500 companies, foreign governments and international aid agencies. His expertise includes fostering critical thinking, strategic change, virtual teamwork, and managing human behaviour. He’s an adjunct Faculty member in the Doctor of Psychology Clinical Psychology graduate program at Adler University in Vancouver. DR. SHAWN IRELAND is a founding partner and managing director of HRCgroup, Inc. He works extensively with Fortune 500 companies, foreign governments and international aid agencies. His expertise includes fostering critical thinking, strategic change, virtual teamwork, and managing human behaviour. He’s an adjunct Faculty member in the Doctor of Psychology Clinical Psychology graduate program at Adler University in Vancouver.Improving Your Virtual Learning Experience
Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns.
In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.
Live Webinar FAQs can be found here.
Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department.
Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.