Back to Search
People Management & Personal Development

Effective Decision Making (Live Webinar)

DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar

Overview

As a leader, decision-making is a foundational skill that you must master. This skill is challenging to learn in the best of situations, and when emotions are involved, it takes a keen sense of awareness to handle it effectively. In leadership, you are confronted with various problems and decisions that require a rational, thoughtful response grounded in good emotional awareness.


This live virtual seminar is offered in collaboration with CPA Western Provinces. The content is applicable to all participants.

 

Course Description

How well do you make quality decisions when emotions are involved? Are you rational and objective when solving problems? Do you let your emotions cloud your objectivity?

Effective decision-making means that you can grasp and handle issues and mindfully formulate practical solutions, control your impulses that may derail your decision-making skills, and deal realistically with situations as they arise. This workshop walks you through a proven model to decipher and weigh your options, ultimately leading to good, deliberate decisions. You will learn about the different decision-making styles and understand how your EQ plays a role in comprehensive decision-making. You will walk away with practical decision-making tools to apply to your work immediately.

Applicable for

This session is for professionals looking to improve their decision making abilities.

Learning Objectives

  • understand how emotions influence decision-making in leadership roles, emphasizing the importance of maintaining objectivity
  • acquire skills to manage emotional influences on decision-making, including controlling impulses and focusing on logical problem-solving
  • learn a structured decision-making model, incorporating various styles and leveraging emotional intelligence for informed leadership decisions

Content

  • decision-making definition
  • emotional intelligence
  • decision-making competencies
  • effective decision-making
  • decision-making model
  • decision-making pitfalls
  • types of decisions
  • strategies for action
  • action planning

Course Dates & Registration

Aug 7, 2026
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
Carolyn Stern CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Available
Jul 16, 2025
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
Carolyn Stern CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Past

Improving Your Virtual Learning Experience

Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns. 

In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.

Live Webinar FAQs can be found here.  

 

Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department. 

Course Details
Cost
$210
Members
$235
Non-Members
Eligible Hours
3.5
CPD Hours
0
Ethics Hours
0
AML Hours
Passport
5
Credits

Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.

People Management & Personal Development

Effective Decision Making (Live Webinar)

DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar
Course Details
Cost
$210
Members
$235
Non-Members
Eligible Hours
3.5
CPD Hours
0
Ethics Hours
0
AML Hours
Passport
5
Credits

Overview

As a leader, decision-making is a foundational skill that you must master. This skill is challenging to learn in the best of situations, and when emotions are involved, it takes a keen sense of awareness to handle it effectively. In leadership, you are confronted with various problems and decisions that require a rational, thoughtful response grounded in good emotional awareness.


This live virtual seminar is offered in collaboration with CPA Western Provinces. The content is applicable to all participants.

 

Course Description

How well do you make quality decisions when emotions are involved? Are you rational and objective when solving problems? Do you let your emotions cloud your objectivity?

Effective decision-making means that you can grasp and handle issues and mindfully formulate practical solutions, control your impulses that may derail your decision-making skills, and deal realistically with situations as they arise. This workshop walks you through a proven model to decipher and weigh your options, ultimately leading to good, deliberate decisions. You will learn about the different decision-making styles and understand how your EQ plays a role in comprehensive decision-making. You will walk away with practical decision-making tools to apply to your work immediately.

Applicable for

This session is for professionals looking to improve their decision making abilities.

Learning Objectives

  • understand how emotions influence decision-making in leadership roles, emphasizing the importance of maintaining objectivity
  • acquire skills to manage emotional influences on decision-making, including controlling impulses and focusing on logical problem-solving
  • learn a structured decision-making model, incorporating various styles and leveraging emotional intelligence for informed leadership decisions

Content

  • decision-making definition
  • emotional intelligence
  • decision-making competencies
  • effective decision-making
  • decision-making model
  • decision-making pitfalls
  • types of decisions
  • strategies for action
  • action planning

Course Dates & Registration

Aug 7, 2026
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
Carolyn Stern CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Available
Jul 16, 2025
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
Carolyn Stern CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Past

Improving Your Virtual Learning Experience

Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns. 

In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.

Live Webinar FAQs can be found here.  

 

Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department. 

Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.