Back to Search
People Management & Personal Development
Giving, Receiving and Soliciting Feedback (Live Webinar)
DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar
Overview
Effective feedback is essential to professional growth, strong workplace relationships, and leadership success. This practical workshop explores the skills and strategies needed to confidently give, receive, and solicit feedback in a constructive and respectful manner. Participants will learn a practical framework for feedback conversations, helping them strengthen communication, support performance improvement, and foster a workplace culture that values continuous learning, development, and collaboration.
|
|
Course Description
The ability to give, receive, and solicit feedback effectively is a critical professional and leadership skill. Constructive feedback helps individuals understand their strengths, identify opportunities for improvement, and contribute more effectively to organizational success. When delivered thoughtfully, feedback can reinforce positive behaviours, improve performance, and support ongoing professional development.
While feedback conversations can sometimes feel challenging, they are among the most valuable tools for learning and growth. This workshop encourages participants to approach feedback with curiosity, professionalism, and a development-focused mindset, creating opportunities for more productive discussions and stronger working relationships.
Through practical frameworks, discussion, and real-world application, participants will learn techniques for delivering positive and constructive feedback, receiving feedback effectively, and actively seeking input from others. The session emphasizes how thoughtful feedback practices can enhance communication, strengthen performance, and contribute to a culture of continuous improvement.
While feedback conversations can sometimes feel challenging, they are among the most valuable tools for learning and growth. This workshop encourages participants to approach feedback with curiosity, professionalism, and a development-focused mindset, creating opportunities for more productive discussions and stronger working relationships.
Through practical frameworks, discussion, and real-world application, participants will learn techniques for delivering positive and constructive feedback, receiving feedback effectively, and actively seeking input from others. The session emphasizes how thoughtful feedback practices can enhance communication, strengthen performance, and contribute to a culture of continuous improvement.
Applicable for
This course is applicable for professionals wanting to improve their skills in giving and receiving feedback.
Learning Objectives
- Learn to give, receive, and solicit feedback effectively to support leadership effectiveness, professional development, and performance improvement.
- Embrace feedback as a developmental tool that fosters curiosity, continuous learning, and constructive workplace relationships.
- Acquire practical techniques for providing positive and constructive feedback, receiving feedback professionally, and enhancing workplace communication, collaboration, and performance.
Content
- emotional intelligence
- types of feedback
- receiving feedback
- soliciting feedback
- giving feedback
- strategies for action
- action planning
Course Dates & Registration
Nov 30, 2026
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
.webp?language=en-CA)
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Available
Jul 10, 2026
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Past
Nov 21, 2025
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Past
Aug 8, 2025
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Past
Improving Your Virtual Learning Experience
Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns.
In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.
Live Webinar FAQs can be found here.
Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department.
Course Details
Cost
$210
Members
$235
Non-Members
Eligible Hours
- 3.5
- CPD Hours
- 0
- Ethics Hours
- 0
- AML Hours
Passport
- 5
- Credits
Interested in similar content?
Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.
People Management & Personal Development
Giving, Receiving and Soliciting Feedback (Live Webinar)
DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar
Course Details
Cost
$210
Members
$235
Non-Members
Eligible Hours
- 3.5
- CPD Hours
- 0
- Ethics Hours
- 0
- AML Hours
Passport
- 5
- Credits
Overview
Effective feedback is essential to professional growth, strong workplace relationships, and leadership success. This practical workshop explores the skills and strategies needed to confidently give, receive, and solicit feedback in a constructive and respectful manner. Participants will learn a practical framework for feedback conversations, helping them strengthen communication, support performance improvement, and foster a workplace culture that values continuous learning, development, and collaboration.
|
|
Course Description
The ability to give, receive, and solicit feedback effectively is a critical professional and leadership skill. Constructive feedback helps individuals understand their strengths, identify opportunities for improvement, and contribute more effectively to organizational success. When delivered thoughtfully, feedback can reinforce positive behaviours, improve performance, and support ongoing professional development.
While feedback conversations can sometimes feel challenging, they are among the most valuable tools for learning and growth. This workshop encourages participants to approach feedback with curiosity, professionalism, and a development-focused mindset, creating opportunities for more productive discussions and stronger working relationships.
Through practical frameworks, discussion, and real-world application, participants will learn techniques for delivering positive and constructive feedback, receiving feedback effectively, and actively seeking input from others. The session emphasizes how thoughtful feedback practices can enhance communication, strengthen performance, and contribute to a culture of continuous improvement.
While feedback conversations can sometimes feel challenging, they are among the most valuable tools for learning and growth. This workshop encourages participants to approach feedback with curiosity, professionalism, and a development-focused mindset, creating opportunities for more productive discussions and stronger working relationships.
Through practical frameworks, discussion, and real-world application, participants will learn techniques for delivering positive and constructive feedback, receiving feedback effectively, and actively seeking input from others. The session emphasizes how thoughtful feedback practices can enhance communication, strengthen performance, and contribute to a culture of continuous improvement.
Applicable for
This course is applicable for professionals wanting to improve their skills in giving and receiving feedback.
Learning Objectives
- Learn to give, receive, and solicit feedback effectively to support leadership effectiveness, professional development, and performance improvement.
- Embrace feedback as a developmental tool that fosters curiosity, continuous learning, and constructive workplace relationships.
- Acquire practical techniques for providing positive and constructive feedback, receiving feedback professionally, and enhancing workplace communication, collaboration, and performance.
Content
- emotional intelligence
- types of feedback
- receiving feedback
- soliciting feedback
- giving feedback
- strategies for action
- action planning
Course Dates & Registration
Nov 30, 2026
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Available
Jul 10, 2026
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Past
Nov 21, 2025
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Past
Aug 8, 2025
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Past
Improving Your Virtual Learning Experience
Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns.
In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.
Live Webinar FAQs can be found here.
Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department.
Interested in similar content?
Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.