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People Management & Personal Development
Giving, Receiving and Soliciting Feedback (Live Webinar)
DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar
Overview
This engaging workshop addresses the skills and practices necessary to give, receive and solicit feedback. We will introduce a framework for providing both positive and constructive feedback. You will walk away with steps to follow in soliciting and receiving feedback with grace, ultimately changing how feedback is perceived in your workplace.
Course Description
One of the most important skills you can learn is giving, receiving, and soliciting feedback effectively. A large part of leadership is providing feedback to someone to clearly understand how well they're doing or where they need improvement. You want to reinforce positive behaviours and correct ineffective ones.
But, many of us often think of feedback as uncomfortable. Let's face it; while the skillful exchange of feedback can be very fruitful, it can be challenging to be criticized, and it can be equally challenging to provide constructive feedback. However, suppose we embrace feedback as a developmental tool essential for improving performance. In that case, we can shift how we approach giving, receiving and soliciting feedback from a place of curiosity and kindness. Influential leaders provide feedback in such a way that it makes a positive difference.
But, many of us often think of feedback as uncomfortable. Let's face it; while the skillful exchange of feedback can be very fruitful, it can be challenging to be criticized, and it can be equally challenging to provide constructive feedback. However, suppose we embrace feedback as a developmental tool essential for improving performance. In that case, we can shift how we approach giving, receiving and soliciting feedback from a place of curiosity and kindness. Influential leaders provide feedback in such a way that it makes a positive difference.
Applicable for
This course is applicable for professionals wanting to improve their skills in giving and receiving feedback.
Learning Objectives
- learn to give, receive, and solicit feedback effectively, essential for leadership and performance improvement
- embrace feedback as a developmental tool, fostering a culture of curiosity and kindness in interactions
- acquire practical techniques for providing positive and constructive feedback, as well as strategies for receiving feedback gracefully and enhancing workplace dynamics and performance
Content
- emotional intelligence
- types of feedback
- receiving feedback
- soliciting feedback
- giving feedback
- strategies for action
- action planning
Course Dates & Registration
Jul 10, 2026
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
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CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Available
Nov 21, 2025
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Past
Aug 8, 2025
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Past
Improving Your Virtual Learning Experience
Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns.
In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.
Live Webinar FAQs can be found here.
Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department.
Course Details
Cost
$210
Members
$235
Non-Members
Eligible Hours
- 3.5
- CPD Hours
- 0
- Ethics Hours
- 0
- AML Hours
Passport
- 5
- Credits
Interested in similar content?
Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.
People Management & Personal Development
Giving, Receiving and Soliciting Feedback (Live Webinar)
DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar
Course Details
Cost
$210
Members
$235
Non-Members
Eligible Hours
- 3.5
- CPD Hours
- 0
- Ethics Hours
- 0
- AML Hours
Passport
- 5
- Credits
Overview
This engaging workshop addresses the skills and practices necessary to give, receive and solicit feedback. We will introduce a framework for providing both positive and constructive feedback. You will walk away with steps to follow in soliciting and receiving feedback with grace, ultimately changing how feedback is perceived in your workplace.
Course Description
One of the most important skills you can learn is giving, receiving, and soliciting feedback effectively. A large part of leadership is providing feedback to someone to clearly understand how well they're doing or where they need improvement. You want to reinforce positive behaviours and correct ineffective ones.
But, many of us often think of feedback as uncomfortable. Let's face it; while the skillful exchange of feedback can be very fruitful, it can be challenging to be criticized, and it can be equally challenging to provide constructive feedback. However, suppose we embrace feedback as a developmental tool essential for improving performance. In that case, we can shift how we approach giving, receiving and soliciting feedback from a place of curiosity and kindness. Influential leaders provide feedback in such a way that it makes a positive difference.
But, many of us often think of feedback as uncomfortable. Let's face it; while the skillful exchange of feedback can be very fruitful, it can be challenging to be criticized, and it can be equally challenging to provide constructive feedback. However, suppose we embrace feedback as a developmental tool essential for improving performance. In that case, we can shift how we approach giving, receiving and soliciting feedback from a place of curiosity and kindness. Influential leaders provide feedback in such a way that it makes a positive difference.
Applicable for
This course is applicable for professionals wanting to improve their skills in giving and receiving feedback.
Learning Objectives
- learn to give, receive, and solicit feedback effectively, essential for leadership and performance improvement
- embrace feedback as a developmental tool, fostering a culture of curiosity and kindness in interactions
- acquire practical techniques for providing positive and constructive feedback, as well as strategies for receiving feedback gracefully and enhancing workplace dynamics and performance
Content
- emotional intelligence
- types of feedback
- receiving feedback
- soliciting feedback
- giving feedback
- strategies for action
- action planning
Course Dates & Registration
Jul 10, 2026
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Available
Nov 21, 2025
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Past
Aug 8, 2025
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Past
Improving Your Virtual Learning Experience
Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns.
In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.
Live Webinar FAQs can be found here.
Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department.
Interested in similar content?
Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.