This session explains how the principles of negotiation previously examined apply to team bargaining and high-performance mediation.

This seminar is eligible towards
The Negotiating Mastery Certificate Program

CPABC is pleased to present the Negotiating Mastery Certificate Program. This seven-part program is designed for both beginner and advanced deal makers who are seeking to take their game to the next level. Many understand the “how to” of deal making intellectually but few are entirely comfortable in their ability to consistently optimize the outcomes. While it’s not required that you complete these sessions in the order indicated below, the following logic flow is recommended:

• The Framework for Negotiating Mastery
• The Negotiating Process Simplified
• Tactic Recognition and Response
• Essential Communication Skills
• Power, Creativity and Timing
• Human Behaviour and Cultural Differences
• Team Bargaining and Mediation

Topics covered in Team Bargaining and Mediation:

• intra-group bargaining
• why people act differently in groups
• when to use a team and when to go it alone: strengths, limitations and caveats
• managing team dynamics: what you need to be wary of
• practicum: resolving deal breakers
• determining the optimal team size, key roles and responsibilities
• the predisposition to Win/Lose outcomes
• tracking your progress: the settlement matrix
• evaluating the outcome: the team postmortem checklist (15 critical questions)
• from Negotiator to Mediator: negotiating value differences
• the human condition and intolerance
• how to agree to disagree
• to mediate or not? 
• the mediator’s dilemma
• mediating issues vs. belief conflicts
• the seven dimensions of conflict
• essential documents: the contract, terms of engagement and ground rules 
• the primary barriers to resolution
• reframing issues and consequences
• the role, attributes and objectives
• actions that expedite the process
• discovery, reciprocity and resolution: required elements for achieving success
• the three levels of mediator tactics
• practicum: overcoming the mediator’s dilemma and getting beyond who’s right
• assumptions that derail success

The seminar includes a Pre-course Workbook of readings and tasks.

While no pre-requisite is required to attend this seminar, it contains 0.5 hour of supplementary reading that must be completed. Note that the live instructional portion is 3.5 hours. Participants who complete this supplementary work may report the full 4 hours as verifiable CPD. The PD seminar will auto-populate the total eligible CPD hours on Online Services, including the supplementary time. If a participant does not complete this, they must reduce the reported CPD hours accordingly.

Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns. 

In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.

Live Webinar FAQs can be found here.  

Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department.