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People Management & Personal Development

The Creative Problem Solver’s Toolbox (Live Webinar)

DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar

Overview

Research tells us that 85% of accountants are analytical thinkers more so than creative problem solvers. Because we are what we repeatedly do and a key skill in the CPA profession is analysis and critical judgement – a way of thinking that kills ideas in their infancy. In a world filled with a myriad of complex challenges, having a versatile set of thinking tools is the avenue to discovering breakthrough solutions.

Course Description

As Abraham Maslow wisely observed: relying solely on a hammer makes every problem look like a nail. An over-reliance on a single, preferred approach delivers same-old results. In today’s volatile, unpredictable business landscape, a one-size-fits-all way of solving difficult problems typically results in boring, uninspiring, invariably useless solutions.

Analytical thinkers are often beaten before they start. Without the competence or confidence in your ability to think differently, you can’t advance and prosper. According to The Harvard Business Review, “The idea that people can simply decide to think differently from the way they have in past is delusional. They need tools that bring new dimensions of insight.” This course has been offered to thousands of CPAs over the past four decades and is designed to get you out of the uninspiring box of rational analysis into the universe of “anything is possible.” Harness the power of your imagination, the force that identifies patterns beyond logic and generates unconventional solutions. 

Applicable for

The best problem solvers have the biggest toolboxes. They’re the ones others seek out when confronted by seemingly impossible or daunting challenges. Builders know that different tools are designed to accomplish different tasks and that the right tool at the right time gets the job done in the quickest, most effective way. Become the sought-after expert with an arsenal of tools for tackling either the simple or the complex obstacles that bedevil others. Show them how to design a brighter, more innovative and prosperous tomorrow. Brace yourself: this course has the potential to redefine your life and transform your workplace.

Learning Objectives

The objective is not to find the great ideas; they're everywhere and abundant. Instead, discover how to select and nurture the ideas that will fuel your organizational success and professional growth. 

Most barriers to problem solving are self-perpetuated myths. As one attendee recently said, “I thought your tools were dumb until I actually tried them.” So much for being open-minded. To power your career, you need to consider the advantages of changing the way you usually think about and approach your problems. Social conditioning and corporate cultures instill comfort zones and reinforce routine practices where creative thinking is stymied, usually by the corporate culture or the powers that be. With an arsenal of proven techniques, you can venture beyond the ordinary and mundane approaches, challenge what too often hinders solution finding, break through conventional blinders, and harness the innate genius of groups or just decide to go it alone. 

Content

  • The simple, most common errors we make 
  • What’s your dominant problem-solving style?
  • The pros & cons of different CPS approaches
  • The upsides and downsides of analytical thinking
  • Rooting out dogma: How we became so analytical
  • What we were not taught about solving problems
  • Different creative thinking modes & techniques 
  • The nominal grouping method & thinking hats
  • Collaboration: Idea sharing and forced relationships  
  • Morphology: De-constructing & reassembling ideas
  • Attention management: Heuristics, analogies & synectics
  • Making lemonade: The power & discipline of focus
  • De Bono’s CoRT thinking tools & thought experiments
  • Visualization: From doodling to strategic mind-mapping
  • Future forecasting & realistic scenario planning/building
  • 20 other ways to improve your problem-solving comptency
  • Closing thoughts: How to begin your creative emancipation

The course includes an 34-page pre-course workbook of tasks and supplemental readings.

Course Dates & Registration

Aug 18, 2026
8:30AM - 12:30PM
Online Virtual
Jim Murray
DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”. His full bio and webinar inventory can be found here: SmartLeaders.ca.
Available
Mar 10, 2026
8:30AM - 12:30PM
Online Virtual
Jim Murray
DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”. His full bio and webinar inventory can be found here: SmartLeaders.ca.
Past
Aug 19, 2025
8:30AM - 12:30PM
Online Virtual
Jim Murray
DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”. His full bio and webinar inventory can be found here: SmartLeaders.ca.
Past
Feb 27, 2025
8:30AM - 12:30PM
Online Virtual
Jim Murray
DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”. His full bio and webinar inventory can be found here: SmartLeaders.ca.
Past
Aug 20, 2024
9:00AM - 12:30PM
Online Virtual
Jim Murray
DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”. His full bio and webinar inventory can be found here: SmartLeaders.ca.
Past

Improving Your Virtual Learning Experience

Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns. 

In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.

Live Webinar FAQs can be found here.  

 

Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department. 

Course Details
Cost
$270
Members
$295
Non-Members
Eligible Hours
4.5
CPD Hours
0
Ethics Hours
0
AML Hours
Passport
8
Credits

Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.

People Management & Personal Development

The Creative Problem Solver’s Toolbox (Live Webinar)

DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar
Course Details
Cost
$270
Members
$295
Non-Members
Eligible Hours
4.5
CPD Hours
0
Ethics Hours
0
AML Hours
Passport
8
Credits

Overview

Research tells us that 85% of accountants are analytical thinkers more so than creative problem solvers. Because we are what we repeatedly do and a key skill in the CPA profession is analysis and critical judgement – a way of thinking that kills ideas in their infancy. In a world filled with a myriad of complex challenges, having a versatile set of thinking tools is the avenue to discovering breakthrough solutions.

Course Description

As Abraham Maslow wisely observed: relying solely on a hammer makes every problem look like a nail. An over-reliance on a single, preferred approach delivers same-old results. In today’s volatile, unpredictable business landscape, a one-size-fits-all way of solving difficult problems typically results in boring, uninspiring, invariably useless solutions.

Analytical thinkers are often beaten before they start. Without the competence or confidence in your ability to think differently, you can’t advance and prosper. According to The Harvard Business Review, “The idea that people can simply decide to think differently from the way they have in past is delusional. They need tools that bring new dimensions of insight.” This course has been offered to thousands of CPAs over the past four decades and is designed to get you out of the uninspiring box of rational analysis into the universe of “anything is possible.” Harness the power of your imagination, the force that identifies patterns beyond logic and generates unconventional solutions. 

Applicable for

The best problem solvers have the biggest toolboxes. They’re the ones others seek out when confronted by seemingly impossible or daunting challenges. Builders know that different tools are designed to accomplish different tasks and that the right tool at the right time gets the job done in the quickest, most effective way. Become the sought-after expert with an arsenal of tools for tackling either the simple or the complex obstacles that bedevil others. Show them how to design a brighter, more innovative and prosperous tomorrow. Brace yourself: this course has the potential to redefine your life and transform your workplace.

Learning Objectives

The objective is not to find the great ideas; they're everywhere and abundant. Instead, discover how to select and nurture the ideas that will fuel your organizational success and professional growth. 

Most barriers to problem solving are self-perpetuated myths. As one attendee recently said, “I thought your tools were dumb until I actually tried them.” So much for being open-minded. To power your career, you need to consider the advantages of changing the way you usually think about and approach your problems. Social conditioning and corporate cultures instill comfort zones and reinforce routine practices where creative thinking is stymied, usually by the corporate culture or the powers that be. With an arsenal of proven techniques, you can venture beyond the ordinary and mundane approaches, challenge what too often hinders solution finding, break through conventional blinders, and harness the innate genius of groups or just decide to go it alone. 

Content

  • The simple, most common errors we make 
  • What’s your dominant problem-solving style?
  • The pros & cons of different CPS approaches
  • The upsides and downsides of analytical thinking
  • Rooting out dogma: How we became so analytical
  • What we were not taught about solving problems
  • Different creative thinking modes & techniques 
  • The nominal grouping method & thinking hats
  • Collaboration: Idea sharing and forced relationships  
  • Morphology: De-constructing & reassembling ideas
  • Attention management: Heuristics, analogies & synectics
  • Making lemonade: The power & discipline of focus
  • De Bono’s CoRT thinking tools & thought experiments
  • Visualization: From doodling to strategic mind-mapping
  • Future forecasting & realistic scenario planning/building
  • 20 other ways to improve your problem-solving comptency
  • Closing thoughts: How to begin your creative emancipation

The course includes an 34-page pre-course workbook of tasks and supplemental readings.

Course Dates & Registration

Aug 18, 2026
8:30AM - 12:30PM
Online Virtual
Jim Murray
DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”. His full bio and webinar inventory can be found here: SmartLeaders.ca.
Available
Mar 10, 2026
8:30AM - 12:30PM
Online Virtual
Jim Murray
DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”. His full bio and webinar inventory can be found here: SmartLeaders.ca.
Past
Aug 19, 2025
8:30AM - 12:30PM
Online Virtual
Jim Murray
DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”. His full bio and webinar inventory can be found here: SmartLeaders.ca.
Past
Feb 27, 2025
8:30AM - 12:30PM
Online Virtual
Jim Murray
DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”. His full bio and webinar inventory can be found here: SmartLeaders.ca.
Past
Aug 20, 2024
9:00AM - 12:30PM
Online Virtual
Jim Murray
DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”. His full bio and webinar inventory can be found here: SmartLeaders.ca.
Past

Improving Your Virtual Learning Experience

Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns. 

In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.

Live Webinar FAQs can be found here.  

 

Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department. 

Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.