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People Management & Personal Development
An Introduction to Facilitating Difficult Conversations (Live Webinar)
DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar
Overview
This is an interactive and engaging half day workshop designed to assist participants to enhance their capacity to effectively facilitate challenging conversations that encourage interactive, open, and inclusive dialogue.
Advisory: As this is a highly interactive workshop, participants will need to have access to audio and video capabilities (mic and camera) in order to participate in the breakout rooms and chat.
Course Description
In recent years, facilitation of meetings in general, and facilitation of difficult conversations in particular, has become a core competency for anyone who leads or participates as part of a team. In addition to valuable time saved, effective facilitation of difficult conversations shortens the path to achieving desired outcomes, leaving behind a sense of progress and belonging. Based on interactive and hands-on activities, participants will have access to proven facilitation tools and techniques that will develop their facilitation skills. This practical approach enables the transferability and application of the acquired knowledge to multiple facilitation situations and needs.
Applicable for
Both CPAs and non CPAs would be welcome and could benefit from the course.
Content
- identify the distinction between facilitation and traditional chairing of meetings and in what situations each would be most beneficial
- explore and use core practices required to become an effective facilitator
- engage with and apply specific facilitation tools and strategies to build and maintain consistent, visible, and transparent discussions throughout all levels of the organization
Course Dates & Registration
Aug 20, 2026
9:00AM - 12:30PM
Online Virtual
Tammy Towill
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TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
Available
Nov 21, 2025
8:30AM - 12:00PM
Online Virtual
Tammy Towill
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
Jorge Oceguera
JORGE OCEGUERA, EMBA, M.Ed., CPF, has extensive experience in designing and delivering all levels of facilitation, education and training. He specializes in facilitating training in strategic planning, professional facilitation, adult learning and other leadership development areas using neuroscience findings. With more than 25 years of experience, he is a seasoned consultant, facilitator, and a strong analytical problem solver, with expertise in a variety of business topics and industries. He is the Strategic Planning Lead at Capilano University and a founding partner at Learning Driven Solutions.
Past
Aug 18, 2025
9:00AM - 12:30PM
Online Virtual
Tammy Towill
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
Past
Nov 20, 2024
9:00AM - 12:30PM
Online Virtual
Tammy Towill
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
Jorge Oceguera
JORGE OCEGUERA, EMBA, M.Ed., CPF, has extensive experience in designing and delivering all levels of facilitation, education and training. He specializes in facilitating training in strategic planning, professional facilitation, adult learning and other leadership development areas using neuroscience findings. With more than 25 years of experience, he is a seasoned consultant, facilitator, and a strong analytical problem solver, with expertise in a variety of business topics and industries. He is the Strategic Planning Lead at Capilano University and a founding partner at Learning Driven Solutions.
Past
Jul 16, 2024
9:00AM - 12:30PM
Online Virtual
Tammy Towill
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
Jorge Oceguera
JORGE OCEGUERA, EMBA, M.Ed., CPF, has extensive experience in designing and delivering all levels of facilitation, education and training. He specializes in facilitating training in strategic planning, professional facilitation, adult learning and other leadership development areas using neuroscience findings. With more than 25 years of experience, he is a seasoned consultant, facilitator, and a strong analytical problem solver, with expertise in a variety of business topics and industries. He is the Strategic Planning Lead at Capilano University and a founding partner at Learning Driven Solutions.
Past
Improving Your Virtual Learning Experience
Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns.
In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.
Live Webinar FAQs can be found here.
Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department.
Course Details
Cost
$210
Members
$235
Non-Members
Eligible Hours
- 3.5
- CPD Hours
- 0
- Ethics Hours
- 0
- AML Hours
Passport
- 5
- Credits
Special Notes
This is a highly interactive workshop, and participants will need to have access to audio and video capabilities (mic and camera). The breakout room and chat features are integral parts of this seminar.
Interested in similar content?
Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.
People Management & Personal Development
An Introduction to Facilitating Difficult Conversations (Live Webinar)
DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar
Course Details
Cost
$210
Members
$235
Non-Members
Eligible Hours
- 3.5
- CPD Hours
- 0
- Ethics Hours
- 0
- AML Hours
Passport
- 5
- Credits
Overview
This is an interactive and engaging half day workshop designed to assist participants to enhance their capacity to effectively facilitate challenging conversations that encourage interactive, open, and inclusive dialogue.
Advisory: As this is a highly interactive workshop, participants will need to have access to audio and video capabilities (mic and camera) in order to participate in the breakout rooms and chat.
Course Description
In recent years, facilitation of meetings in general, and facilitation of difficult conversations in particular, has become a core competency for anyone who leads or participates as part of a team. In addition to valuable time saved, effective facilitation of difficult conversations shortens the path to achieving desired outcomes, leaving behind a sense of progress and belonging. Based on interactive and hands-on activities, participants will have access to proven facilitation tools and techniques that will develop their facilitation skills. This practical approach enables the transferability and application of the acquired knowledge to multiple facilitation situations and needs.
Applicable for
Both CPAs and non CPAs would be welcome and could benefit from the course.
Content
- identify the distinction between facilitation and traditional chairing of meetings and in what situations each would be most beneficial
- explore and use core practices required to become an effective facilitator
- engage with and apply specific facilitation tools and strategies to build and maintain consistent, visible, and transparent discussions throughout all levels of the organization
Course Dates & Registration
Aug 20, 2026
9:00AM - 12:30PM
Online Virtual
Tammy Towill
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
Available
Nov 21, 2025
8:30AM - 12:00PM
Online Virtual
Tammy Towill
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
Jorge Oceguera
JORGE OCEGUERA, EMBA, M.Ed., CPF, has extensive experience in designing and delivering all levels of facilitation, education and training. He specializes in facilitating training in strategic planning, professional facilitation, adult learning and other leadership development areas using neuroscience findings. With more than 25 years of experience, he is a seasoned consultant, facilitator, and a strong analytical problem solver, with expertise in a variety of business topics and industries. He is the Strategic Planning Lead at Capilano University and a founding partner at Learning Driven Solutions.
Past
Aug 18, 2025
9:00AM - 12:30PM
Online Virtual
Tammy Towill
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
Past
Nov 20, 2024
9:00AM - 12:30PM
Online Virtual
Tammy Towill
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
Jorge Oceguera
JORGE OCEGUERA, EMBA, M.Ed., CPF, has extensive experience in designing and delivering all levels of facilitation, education and training. He specializes in facilitating training in strategic planning, professional facilitation, adult learning and other leadership development areas using neuroscience findings. With more than 25 years of experience, he is a seasoned consultant, facilitator, and a strong analytical problem solver, with expertise in a variety of business topics and industries. He is the Strategic Planning Lead at Capilano University and a founding partner at Learning Driven Solutions.
Past
Jul 16, 2024
9:00AM - 12:30PM
Online Virtual
Tammy Towill
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
TAMMY TOWILL, FCPA, MBA, MA is a partner in the Cordura Group. A passionate enthusiast of the neuroscience of learning (the how and why we choose to learn what we do) who firmly believes that people want to make a difference with their work. Tammy is an accomplished C-suite advisor, entrepreneur, and CDI-accredited Board candidate with over 25 years of experience in complex business transformation, education, and governance and has been privileged to work throughout North America, Europe, and Asia.
Jorge Oceguera
JORGE OCEGUERA, EMBA, M.Ed., CPF, has extensive experience in designing and delivering all levels of facilitation, education and training. He specializes in facilitating training in strategic planning, professional facilitation, adult learning and other leadership development areas using neuroscience findings. With more than 25 years of experience, he is a seasoned consultant, facilitator, and a strong analytical problem solver, with expertise in a variety of business topics and industries. He is the Strategic Planning Lead at Capilano University and a founding partner at Learning Driven Solutions.
Past
Improving Your Virtual Learning Experience
Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns.
In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.
Live Webinar FAQs can be found here.
Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department.
Special Notes
This is a highly interactive workshop, and participants will need to have access to audio and video capabilities (mic and camera). The breakout room and chat features are integral parts of this seminar.
Interested in similar content?
Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.