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People Management & Personal Development

Understanding the Human Condition (Live Webinar)

DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar

Overview

We believe we see the world as it actually is. We do not. What we see, feel, think and remember is created entirely by chemical reactions in our brains which generate all sorts of mental errors. Each brain manufactures and lives by its own version of reality. If you are to manage or lead people effectively, you must understand what makes them – and you – tick. How the mind works determines our successes and failures, personally as well as professionally. But our hard-working neurons don’t always function to our advantage. The brain protects us, deceives us and glorifies us. It provides us with unrealistic optimism, excuse-making, wishful thinking, excitement, anxiety and depression. All of which distorts the truth, saves us from the ego-destroying effects of mistakes and prevents us from making good decisions. Our brains can make us smart, logical and open-minded but also vain, immoral, unscrupulous, unreliable and bigoted. Liberating the former way of thinking and restraining the latter requires an understanding of what constitutes “the human condition.”

 


 

This seminar is eligible towards
The Managing for High Performance Certificate Program

CPABC is pleased to present the Managing for High Performance Certificate Program. This seven-part program is designed primarily for managers ready to lead in the middle and take their game to the next level in today’s volatile. It’s also relevant to business owners or leaders who fully understand that every enterprise lives or dies on the quality of its managers. The seven seminars are:

Each seminar can be taken as a stand-alone course, but in order to qualify for the certificate, participants are required to complete all seven titles. Titles will be offered across our Spring/Summer and Fall/Winter programs.

 

This seminar is eligible towards
The Redefining Leadership Certificate Program

CPABC is pleased to present the Redefining Leadership Certificate Program. This six-part program is designed primarily for middle and senior mangers who are seeking to ascend to a higher level of executive responsibility in today’s transformative, paradoxical, confusing business world. Lessons learned in a less frenetic business environment no longer work in today’s increasingly volatile, disruptive, unpredictable, hyper-competitive marketplace. Leadership must evolve and adapt to effectively deal with rapidly changing circumstances and black-swan events, which is why it’s continually redefined. The six seminars are:

Each seminar can be taken as a stand-alone course, but in order to qualify for the certificate, participants are required to complete all six titles. Titles will be offered across our Spring/Summer and Fall/Winter programs.

Course Description

This course is about the role biases, beliefs and thinking traps play in our lives – how they complicate it, influence our decisions, drive irrational thinking and get us into trouble. It explains how we deal with uncertainty and emotional turmoil, why we lie (to ourselves and others), how our memories really work, why we believe what we want to be true (even when it’s not), why we don’t change course when we know we should, how we make sense of who we are (as well as others), why we think others are at fault but we’re blameless, how we deal with uncertainty, why we rebel against rules and regulations, are reluctant to change, prefer to live by double standards and, among other fascinating questions, why we’re all so gullible. These glitches in our mental software inevitably lead to bad decisions, dumb behaviours and unintended, even dire, consequences. 

Our brains are incredibly efficient, highly emotional and very lazy – the latter is its self-preservation mechanism. Without this ineptitude, we would perish. No one is immune from its deleterious effects and we can’t completely eradicate them. They are, after all, a consequence of our neurobiology. That said, there is a path to overcoming these flaws, maladies and distortions. Provided we’re willing to learn how to recognize them, reconcile them with our ego-enhancing preferences, mitigate and better manage them. This course will give you the antidotes. When you’re able to apply them, you’ll discover how to live a fuller, freer and richer existence – for yourself as well as others.

Content

  • What exactly is “the human condition”?
  • Open or closed: Is self-awareness possible? 
  • Neurology 101: Understanding the hardware
  • Mind traps: The tricks our brains play on us
  • How to overwrite bad habits & thought distortions
  • Prejudice: In-group and out-group conformity
  • Why we believe others are at fault but we’re not 
  • When our conduct falls short of our intentions
  • Why we lie to ourselves and others all the time
  • The granddaddy of all our biases: The big lie
  • Why a healthy brain is also a delusional brain 
  • An abridged dictionary of our cognitive biases
  • The things we believe that simply aren’t true
  • Our top 25 biases: Simplified and explained
  • How our memory works and why it doesn’t
  • Beliefs that distort our managerial effectiveness 
  • Why we ignore warnings & persist with lost causes 
  • Why we think differently when we’re in groups
  • The antidotes to countering & mitigating our biases 
  • What makes one a great high-performance manager

The seminar includes a 29-page Pre-course Workbook of readings and tasks.

While no pre-requisite is required to attend this seminar, it contains 0.5 hour of supplementary reading that must be completed. Note that the live instructional portion is 4 hours. Participants who complete this supplementary work may report the full 4.5 hours as verifiable CPD. The PD seminar will auto-populate the total eligible CPD hours on Online Services, including the supplementary time. If a participant does not complete this, they must reduce the reported CPD hours accordingly.

Course Dates & Registration

Oct 22, 2026
8:30AM - 12:30PM
Online Virtual
Jim Murray
Dr. Jim Murray DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”.
Available
Oct 23, 2025
8:30AM - 12:30PM
Online Virtual
Jim Murray
Dr. Jim Murray DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”.
Past
Oct 25, 2024
9:00AM - 12:30PM
Online Virtual
Jim Murray
Dr. Jim Murray DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”.
Past

Improving Your Virtual Learning Experience

Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns. 

In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.

Live Webinar FAQs can be found here.  

 

Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department. 

Course Details
Cost
$270
Members
$295
Non-Members
Eligible Hours
4.5
CPD Hours
0
Ethics Hours
0
AML Hours
Passport
8
Credits

Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.

People Management & Personal Development

Understanding the Human Condition (Live Webinar)

DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar
Course Details
Cost
$270
Members
$295
Non-Members
Eligible Hours
4.5
CPD Hours
0
Ethics Hours
0
AML Hours
Passport
8
Credits

Overview

We believe we see the world as it actually is. We do not. What we see, feel, think and remember is created entirely by chemical reactions in our brains which generate all sorts of mental errors. Each brain manufactures and lives by its own version of reality. If you are to manage or lead people effectively, you must understand what makes them – and you – tick. How the mind works determines our successes and failures, personally as well as professionally. But our hard-working neurons don’t always function to our advantage. The brain protects us, deceives us and glorifies us. It provides us with unrealistic optimism, excuse-making, wishful thinking, excitement, anxiety and depression. All of which distorts the truth, saves us from the ego-destroying effects of mistakes and prevents us from making good decisions. Our brains can make us smart, logical and open-minded but also vain, immoral, unscrupulous, unreliable and bigoted. Liberating the former way of thinking and restraining the latter requires an understanding of what constitutes “the human condition.”

 


 

This seminar is eligible towards
The Managing for High Performance Certificate Program

CPABC is pleased to present the Managing for High Performance Certificate Program. This seven-part program is designed primarily for managers ready to lead in the middle and take their game to the next level in today’s volatile. It’s also relevant to business owners or leaders who fully understand that every enterprise lives or dies on the quality of its managers. The seven seminars are:

Each seminar can be taken as a stand-alone course, but in order to qualify for the certificate, participants are required to complete all seven titles. Titles will be offered across our Spring/Summer and Fall/Winter programs.

 

This seminar is eligible towards
The Redefining Leadership Certificate Program

CPABC is pleased to present the Redefining Leadership Certificate Program. This six-part program is designed primarily for middle and senior mangers who are seeking to ascend to a higher level of executive responsibility in today’s transformative, paradoxical, confusing business world. Lessons learned in a less frenetic business environment no longer work in today’s increasingly volatile, disruptive, unpredictable, hyper-competitive marketplace. Leadership must evolve and adapt to effectively deal with rapidly changing circumstances and black-swan events, which is why it’s continually redefined. The six seminars are:

Each seminar can be taken as a stand-alone course, but in order to qualify for the certificate, participants are required to complete all six titles. Titles will be offered across our Spring/Summer and Fall/Winter programs.

Course Description

This course is about the role biases, beliefs and thinking traps play in our lives – how they complicate it, influence our decisions, drive irrational thinking and get us into trouble. It explains how we deal with uncertainty and emotional turmoil, why we lie (to ourselves and others), how our memories really work, why we believe what we want to be true (even when it’s not), why we don’t change course when we know we should, how we make sense of who we are (as well as others), why we think others are at fault but we’re blameless, how we deal with uncertainty, why we rebel against rules and regulations, are reluctant to change, prefer to live by double standards and, among other fascinating questions, why we’re all so gullible. These glitches in our mental software inevitably lead to bad decisions, dumb behaviours and unintended, even dire, consequences. 

Our brains are incredibly efficient, highly emotional and very lazy – the latter is its self-preservation mechanism. Without this ineptitude, we would perish. No one is immune from its deleterious effects and we can’t completely eradicate them. They are, after all, a consequence of our neurobiology. That said, there is a path to overcoming these flaws, maladies and distortions. Provided we’re willing to learn how to recognize them, reconcile them with our ego-enhancing preferences, mitigate and better manage them. This course will give you the antidotes. When you’re able to apply them, you’ll discover how to live a fuller, freer and richer existence – for yourself as well as others.

Content

  • What exactly is “the human condition”?
  • Open or closed: Is self-awareness possible? 
  • Neurology 101: Understanding the hardware
  • Mind traps: The tricks our brains play on us
  • How to overwrite bad habits & thought distortions
  • Prejudice: In-group and out-group conformity
  • Why we believe others are at fault but we’re not 
  • When our conduct falls short of our intentions
  • Why we lie to ourselves and others all the time
  • The granddaddy of all our biases: The big lie
  • Why a healthy brain is also a delusional brain 
  • An abridged dictionary of our cognitive biases
  • The things we believe that simply aren’t true
  • Our top 25 biases: Simplified and explained
  • How our memory works and why it doesn’t
  • Beliefs that distort our managerial effectiveness 
  • Why we ignore warnings & persist with lost causes 
  • Why we think differently when we’re in groups
  • The antidotes to countering & mitigating our biases 
  • What makes one a great high-performance manager

The seminar includes a 29-page Pre-course Workbook of readings and tasks.

While no pre-requisite is required to attend this seminar, it contains 0.5 hour of supplementary reading that must be completed. Note that the live instructional portion is 4 hours. Participants who complete this supplementary work may report the full 4.5 hours as verifiable CPD. The PD seminar will auto-populate the total eligible CPD hours on Online Services, including the supplementary time. If a participant does not complete this, they must reduce the reported CPD hours accordingly.

Course Dates & Registration

Oct 22, 2026
8:30AM - 12:30PM
Online Virtual
Jim Murray
Dr. Jim Murray DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”.
Available
Oct 23, 2025
8:30AM - 12:30PM
Online Virtual
Jim Murray
Dr. Jim Murray DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”.
Past
Oct 25, 2024
9:00AM - 12:30PM
Online Virtual
Jim Murray
Dr. Jim Murray DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”.
Past

Improving Your Virtual Learning Experience

Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns. 

In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.

Live Webinar FAQs can be found here.  

 

Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department. 

Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.