Hire the Best, Keep Them and Fire the Worst (Live Webinar)
Overview
The objective of every smart leader is to surround herself with a team of bright and committed people. To achieve and then scale sustainable competitive advantage, you need to hire (and keep) those with the potential to grow. That’s always been the indisputable imperative of every successful organization. Talent fuels the mission and makes the vision achievable. Without star performers, you’re destined to perish. Today’s tight labour market gives you a once-in-a-generation opportunity to rethink your recruitment and retention strategies. The reality is your best can always get higher compensation elsewhere. The only intelligent response is to build a stronger, more enduring connection with them. Do you know how to do that? (Though the principles apply, this course does not focus on junior staff nor C-suite personnel. Rather, it deals with everyone in between – knowledge workers and middle managers.)
This seminar is eligible towards
The Managing for High Performance Certificate Program
CPABC is pleased to present the Managing for High Performance Certificate Program. This seven-part program is designed primarily for managers ready to lead in the middle and take their game to the next level in today’s volatile. It’s also relevant to business owners or leaders who fully understand that every enterprise lives or dies on the quality of its managers. The seven seminars are:
- Building High Performance Teams
- Correcting Employee Problem Behaviour
- Hire the Best, Keep Them and Fire the Worst
- Managing a Multi-generational Workforce
- Managing a Multicultural Workforce
- Understanding the Human Condition
- Why Successful Companies Fail (and how to fix them)
Each seminar can be taken as a stand-alone course, but in order to qualify for the certificate, participants are required to complete all seven titles. Titles will be offered across our Spring/Summer and Fall/Winter programs.
Course Description
Bad hiring is common. Overwhelmed by a pressing need and tight time lines to choose the right person, interviewers too often use same-old questions that reveal little about what they really need to know. The answers given to cookie-cutter questions rarely unearth the traits and potential every organization so desperately needs. Worse, they nudge candidates to respond with canned, sometimes deceitful confabulations that fit what employers assume make great employees. Hence, most recruitment efforts tend to rely on biased, knee-jerk emotional judgments. And, too late, they acknowledge their failure to build talent.
Knowing how to rehabilitate or remove the bad apples is critical to the ongoing health of your business. Among the questions you need to ask and answer are these: Why do our extraordinary employees leave us and how can we change that? How do we manage people who know they’re indispensable? How can we keep the ones we have to retain? Should we hire ex-employees? Are there novel recruitment practices of which we are unaware? How do we hire for the remote/hybrid workplace? Do we have innate hiring biases that imperil our ability to recruit the talent we need? What’s the right and wrong way to build talent muscle that delivers what our clients are asking for?
Content
- genesis, caveats and the great resignation
- who are the best and what do they want?
- why bad hiring is common and what it costs
- defining the ideal candidate for your business
- what capabilities matter in today’s marketplace?
- should you hire boomerang or ex-employees?
- hire or promote from within: how to decide?
- the pros and cons of owning vs. renting talent
- interviewing: how, why and what to look for
- virtual interviewing: the pluses and minuses
- the questions to ask to determine truthfulness
- novel ideas for finding & recruiting star performers
- reference checks, decision time and the offer
- understanding non-competes and NDAs
- retention: why people leave in the COVID era
- the primary predictor of productivity & loyalty
- what employees seek & what managers believe
- how to keep the indispensables at home longer
- dealing with under-performers & counteroffers
- rehabilitate or terminate: the process for each
- protecting intellectual property & key clients
- learning from the experience: do’s and don’ts
While no pre-requisite is required to attend this seminar, it contains 0.5 hour of supplementary reading that must be completed. Note that the live instructional portion is 5 hours. Participants who complete this supplementary work may report the full 5.5 hours as verifiable CPD. The PD seminar will auto-populate the total eligible CPD hours on Online Services, including the supplementary time. If a participant does not complete this, they must reduce the reported CPD hours accordingly.
Course Dates & Registration
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DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”. DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”. DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”.Improving Your Virtual Learning Experience
Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns.
In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.
Live Webinar FAQs can be found here.
Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department.
- 5.5
- CPD Hours
- 0
- Ethics Hours
- 0
- AML Hours
- 9
- Credits
Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.
Hire the Best, Keep Them and Fire the Worst (Live Webinar)
- 5.5
- CPD Hours
- 0
- Ethics Hours
- 0
- AML Hours
- 9
- Credits
Overview
The objective of every smart leader is to surround herself with a team of bright and committed people. To achieve and then scale sustainable competitive advantage, you need to hire (and keep) those with the potential to grow. That’s always been the indisputable imperative of every successful organization. Talent fuels the mission and makes the vision achievable. Without star performers, you’re destined to perish. Today’s tight labour market gives you a once-in-a-generation opportunity to rethink your recruitment and retention strategies. The reality is your best can always get higher compensation elsewhere. The only intelligent response is to build a stronger, more enduring connection with them. Do you know how to do that? (Though the principles apply, this course does not focus on junior staff nor C-suite personnel. Rather, it deals with everyone in between – knowledge workers and middle managers.)
This seminar is eligible towards
The Managing for High Performance Certificate Program
CPABC is pleased to present the Managing for High Performance Certificate Program. This seven-part program is designed primarily for managers ready to lead in the middle and take their game to the next level in today’s volatile. It’s also relevant to business owners or leaders who fully understand that every enterprise lives or dies on the quality of its managers. The seven seminars are:
- Building High Performance Teams
- Correcting Employee Problem Behaviour
- Hire the Best, Keep Them and Fire the Worst
- Managing a Multi-generational Workforce
- Managing a Multicultural Workforce
- Understanding the Human Condition
- Why Successful Companies Fail (and how to fix them)
Each seminar can be taken as a stand-alone course, but in order to qualify for the certificate, participants are required to complete all seven titles. Titles will be offered across our Spring/Summer and Fall/Winter programs.
Course Description
Bad hiring is common. Overwhelmed by a pressing need and tight time lines to choose the right person, interviewers too often use same-old questions that reveal little about what they really need to know. The answers given to cookie-cutter questions rarely unearth the traits and potential every organization so desperately needs. Worse, they nudge candidates to respond with canned, sometimes deceitful confabulations that fit what employers assume make great employees. Hence, most recruitment efforts tend to rely on biased, knee-jerk emotional judgments. And, too late, they acknowledge their failure to build talent.
Knowing how to rehabilitate or remove the bad apples is critical to the ongoing health of your business. Among the questions you need to ask and answer are these: Why do our extraordinary employees leave us and how can we change that? How do we manage people who know they’re indispensable? How can we keep the ones we have to retain? Should we hire ex-employees? Are there novel recruitment practices of which we are unaware? How do we hire for the remote/hybrid workplace? Do we have innate hiring biases that imperil our ability to recruit the talent we need? What’s the right and wrong way to build talent muscle that delivers what our clients are asking for?
Content
- genesis, caveats and the great resignation
- who are the best and what do they want?
- why bad hiring is common and what it costs
- defining the ideal candidate for your business
- what capabilities matter in today’s marketplace?
- should you hire boomerang or ex-employees?
- hire or promote from within: how to decide?
- the pros and cons of owning vs. renting talent
- interviewing: how, why and what to look for
- virtual interviewing: the pluses and minuses
- the questions to ask to determine truthfulness
- novel ideas for finding & recruiting star performers
- reference checks, decision time and the offer
- understanding non-competes and NDAs
- retention: why people leave in the COVID era
- the primary predictor of productivity & loyalty
- what employees seek & what managers believe
- how to keep the indispensables at home longer
- dealing with under-performers & counteroffers
- rehabilitate or terminate: the process for each
- protecting intellectual property & key clients
- learning from the experience: do’s and don’ts
While no pre-requisite is required to attend this seminar, it contains 0.5 hour of supplementary reading that must be completed. Note that the live instructional portion is 5 hours. Participants who complete this supplementary work may report the full 5.5 hours as verifiable CPD. The PD seminar will auto-populate the total eligible CPD hours on Online Services, including the supplementary time. If a participant does not complete this, they must reduce the reported CPD hours accordingly.
Course Dates & Registration
DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”. DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”. DR. JIM MURRAY, Hon BA, MA, MSc, EdD is CEO of optimal solutions international, a firm dedicated to helping people achieve their full potential. Jim has been teaching for us and other CPA jurisdictions for 43 years. His students have called him “a man of brilliance” and his courses have altered careers and changed lives. He has been nationally honoured by the university community for “excellence in the design and delivery of life-long learning”.Improving Your Virtual Learning Experience
Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns.
In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.
Live Webinar FAQs can be found here.
Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department.
Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.