The objective of every smart leader is to surround herself with bright, committed people who can grow with the enterprise. Without star performers, you’re destined to perish. Finding and retaining them has become more complicated in the AI universe where both sides can now play the game. Recruitment has become faster and more tricky, not better. The challenge is to distinguish genuine potential from polished presentations, differentiate the wheat from the chaff, and ensure your best people are reluctant to leave. Competitors may offer more money but your advantage still lies in the quality of your selection process, decision discipline and ability to keep your high performers. (Though the same principles apply, this course does not focus on hiring junior staff or C-suite personnel. Rather, it deals with those in between – knowledge workers, professionals and middle managers.)

This seminar is eligible towards
The Managing for High Performance Certificate Program

CPABC is pleased to present the Managing for High Performance Certificate Program. This seven-part program is designed primarily for managers ready to lead in the middle and take their game to the next level in today’s volatile, unpredictable and increasingly complicated business environment. It’s also relevant to business owners or leaders concerned about decaying performance practices and the erosion of core leadership capabilities – those who fully understand that every enterprise lives or dies on the quality of its managers. High-performing organizations are both smart and healthy, and driven an accountable, engaged workforce. Above all, they have managers who know how to identify, nurture and keep high-potentials, address under-performance issues decisively, foster innovation and build an adaptive high-performance culture. The seven seminars are:

• Building High Performance Teams
• Correcting Employee Problem Behaviour
• Hire the Best, Keep Them and Fire the Worst
• Managing a Multi-generational Workforce
• Managing a Multicultural Workforce
• Understanding the Human Condition
• Why Successful Companies Fail (and how to fix them)

Each seminar can be taken as a stand-alone course, but in order to qualify for the certificate, participants are required to complete all seven titles. Titles will be offered across our Spring/Summer and Fall/Winter programs.

• What the C-suite thinks about HR today
• Who are the best and what do they want?
• AI in recruitment: Where it helps and fails
• Who is the ideal candidate for your business?
• Potential vs. performance: What matters?
• Interviewer bias and interviewee deception
• Recruit, promote, rehire or rent the talent?
• Virtual interviewing: What’s lost in the process?
• Will personality testing improve your decision?
• Reference checks, compensation and the offer
• Rejection, retention, onboarding and check-ins
• NDAs, confidentiality and restrictive covenants
• Does ranking have merit and are layoffs smart?
• Rehabilitate or terminate: How do you do each?
• Underperformers, indispensables and counters
• Learning from hiring mistakes: Do’s and don’ts

While no pre-requisite is required to attend this seminar, it contains 0.5 hour of supplementary reading that must be completed. Note that the live instructional portion is 5 hours. Participants who complete this supplementary work may report the full 5.5 hours as verifiable CPD. The PD seminar will auto-populate the total eligible CPD hours on Online Services, including the supplementary time. If a participant does not complete this, they must reduce the reported CPD hours accordingly.

Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns. 

In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.

Live Webinar FAQs can be found here.  

Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department.