In a time of uncertainty about AI's role, this dynamic workshop offers a powerful message of hope. We explore the six essential soft skills that will keep you relevant and in demand. The uniquely human abilities that AI can’t replicate are the key to resilience. AI is transforming workflow and automating technical tasks, but organizations rely on professionals who can communicate clearly, build trust quickly, collaborate, and adapt to change.

By the end of this course, participants should be able to: 

• Identify and understand the six key soft skills that are critical in the age of AI 
• Understand human relationships in the sales process 
• Recognize the importance of creativity and relationship-building 
• Begin the process of change and adaptation

We explore the six soft skills needed for success in the Age of AI: 

• Emotional Intelligence and Empathy  
• Powerful Communication and Presentation Skills  
• Sales, Influence, and Negotiation  
• Cross-cultural Communication  
• Creating Legendary Customer Service  
• Creativity and Innovation

Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns. 

In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.

Live Webinar FAQs can be found here.  

Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department.