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People Management & Personal Development

Personality Dynamics: Understanding What Makes People Tick (Live Webinar)

DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar
NEW SEMINAR

Overview

This interesting and revealing presentation explores and reveals four of the most common personalities that inhabit all of us including those we work with. We’ll examine their unique and defining traits, and characteristics and present practical solutions and approaches on how to better connect with the people at work, our clients, our higher ups…and even in your personal life.


This live virtual seminar is offered in collaboration with CPA Western Provinces. The content is applicable to all participants. BC registrants can access the course materials and virtual meeting link through CPABC's Learning Management System (LMS) as usual. Please note that this virtual seminar will be hosted by CPA Manitoba/Saskatchewan. The seminar times noted here are already adjusted to BC time. If you have questions, please contact pdreg@bccpa.ca.

 

Course Description

We will unlock the mystery of why people are the way they are and act the way they do. More importantly, we'll provide you with the ability to adjust how you communicate so you can connect positively and productively. If you have ever wondered or been curious why people are they way they are what makes people tick, then this is the presentation for you!

Applicable for

This course would benefit the accountant that cherishes their relationships with their clients and wishes to have a deeper understanding of how their client’s personality from their initial meeting throughout the duration of the business relationship works. Ultimately this course is about making lasting and productive relationships with clients by being adaptable and intuitive to how to communicate to connect and stay connected. 

Content

  • Discover the four most common personality dynamics including typical traits and characteristics. 
  • Quickly identify the core characteristics and learn to adjust your communication style and approach. 
  • Discover what can be factors that can aggravate your clients – especially if they see the world very differently. 
  • Learn HOW to work with each personality to ensure a lasting connection right from the start. 

Course Dates & Registration

Nov 16, 2026
8:00AM - 10:00AM
Online Virtual
Michael Lewis
Michael Lewis is Managing Director of Michael Lewis Training, Motivation and Development, a London, Ontario based training and development firm that was founded in 1994 and specializes in developing and delivering personal and professional development presentations, seminars, webinars, workshops, and team building facilitation to a wide range of clients. He graduated from the University of Western Ontario with a B.A. in 1983, began a career in training in the corporate world, and eventually started his own training and development firm. Michael Lewis is a very experienced and popular speaker and trainer. As of January 2025, he has spoken and/or presented workshops, seminars, webinars, and team-building sessions almost 6500 times in 422 different communities across Ontario and virtually all over Canada. He has a long association with speaking to and presenting seminars, webinars and workshops to accountants starting with the CGA Ontario and CMA Ontario and now to the members of various local CPA associations in Ontario as well as to the members of CPA New Brunswick and Nova Scotia, CPA Manitoba, and CPA Saskatchewan and to the members of the Certified Professional Bookkeepers of Canada.
Available
Register Now
Course Code: M61857A_OL

Improving Your Virtual Learning Experience

Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns. 

In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.

Live Webinar FAQs can be found here.  

 

Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department. 

Course Details
Cost
$120
Members
$130
Non-Members
Eligible Hours
2
CPD Hours
0
Ethics Hours
0
AML Hours
Passport
3
Credits
Prerequisites
Prerequisites
Not applicable
Credit Card Fee

Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.

People Management & Personal Development

Personality Dynamics: Understanding What Makes People Tick (Live Webinar)

DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar
NEW SEMINAR
Course Details
Cost
$120
Members
$130
Non-Members
Eligible Hours
2
CPD Hours
0
Ethics Hours
0
AML Hours
Passport
3
Credits
Prerequisites
Prerequisites
Not applicable

Overview

This interesting and revealing presentation explores and reveals four of the most common personalities that inhabit all of us including those we work with. We’ll examine their unique and defining traits, and characteristics and present practical solutions and approaches on how to better connect with the people at work, our clients, our higher ups…and even in your personal life.


This live virtual seminar is offered in collaboration with CPA Western Provinces. The content is applicable to all participants. BC registrants can access the course materials and virtual meeting link through CPABC's Learning Management System (LMS) as usual. Please note that this virtual seminar will be hosted by CPA Manitoba/Saskatchewan. The seminar times noted here are already adjusted to BC time. If you have questions, please contact pdreg@bccpa.ca.

 

Course Description

We will unlock the mystery of why people are the way they are and act the way they do. More importantly, we'll provide you with the ability to adjust how you communicate so you can connect positively and productively. If you have ever wondered or been curious why people are they way they are what makes people tick, then this is the presentation for you!

Applicable for

This course would benefit the accountant that cherishes their relationships with their clients and wishes to have a deeper understanding of how their client’s personality from their initial meeting throughout the duration of the business relationship works. Ultimately this course is about making lasting and productive relationships with clients by being adaptable and intuitive to how to communicate to connect and stay connected. 

Content

  • Discover the four most common personality dynamics including typical traits and characteristics. 
  • Quickly identify the core characteristics and learn to adjust your communication style and approach. 
  • Discover what can be factors that can aggravate your clients – especially if they see the world very differently. 
  • Learn HOW to work with each personality to ensure a lasting connection right from the start. 

Course Dates & Registration

Nov 16, 2026
8:00AM - 10:00AM
Online Virtual
Michael Lewis
Michael Lewis is Managing Director of Michael Lewis Training, Motivation and Development, a London, Ontario based training and development firm that was founded in 1994 and specializes in developing and delivering personal and professional development presentations, seminars, webinars, workshops, and team building facilitation to a wide range of clients. He graduated from the University of Western Ontario with a B.A. in 1983, began a career in training in the corporate world, and eventually started his own training and development firm. Michael Lewis is a very experienced and popular speaker and trainer. As of January 2025, he has spoken and/or presented workshops, seminars, webinars, and team-building sessions almost 6500 times in 422 different communities across Ontario and virtually all over Canada. He has a long association with speaking to and presenting seminars, webinars and workshops to accountants starting with the CGA Ontario and CMA Ontario and now to the members of various local CPA associations in Ontario as well as to the members of CPA New Brunswick and Nova Scotia, CPA Manitoba, and CPA Saskatchewan and to the members of the Certified Professional Bookkeepers of Canada.
Available
Register Now
Course Code: M61857A_OL

Improving Your Virtual Learning Experience

Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns. 

In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.

Live Webinar FAQs can be found here.  

 

Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department. 

Credit Card Fee

Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.