Trust is the Job - 5 Ways Great Leaders Build Trust Every Day (Live Webinar)
Overview
5 Ways Great Leaders Build Trust Every Day.
How do you know if your team trusts you or each other or anything anymore? Trust is not built during annual retreats or through motivational slogans or feel good phrases. It is built in small everyday moments — in how leaders communicate, respond under pressure, handle mistakes, listen to concerns, and follow through on commitments.
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Course Description
Applicable for
Content
The Quick 5 Practices
- Actively Demonstrate “I have your back.”
- Make Ownership and Accountability your Trademark
- Listen More and Talk Less to Create Shared Meaning and Understanding
- Model Humility and Constant Learning and Unlearning
- Build Belief in The Team and The Work
The Quick 5 Challenges
- Close one communication loop you have left hanging
- Discuss the “why” behind one decision or change this week
- Start one meeting by sharing progress before discussing problems
- Address one small tension before it becomes a bigger issue
- Thank someone specifically for speaking up, questioning, or contrib
Other sessions in The Quick 5 Leadership Series:
Leading Gen Z - Sharpen Your Playbook and Unlock the Potential
Trust is the Job
Confidence Under Pressure
Protect Your Leadership Capacity
The Heart of Leadership
Course Dates & Registration
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Tammy Robertson is a Resilience Play Maker who believes resilience isn’t built in theory — it’s forged on the field, in the messy, uncertain moments when the old playbook no longer works and new moves are needed. With over 25 years working with CPA’s across Canada Tammy consults with leaders and teams in industry and public practice to build highly engaged cultures people never want to leave. Known for her straight talk, humor, and storytelling, she blends research with practical tools to help people step out of autopilot and become more intentional, confident, and impactful in the roles they play every day.Improving Your Virtual Learning Experience
Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns.
In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.
Live Webinar FAQs can be found here.
Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department.
- 2
- CPD Hours
- 0
- Ethics Hours
- 0
- AML Hours
- 3
- Credits
Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.
Trust is the Job - 5 Ways Great Leaders Build Trust Every Day (Live Webinar)
- 2
- CPD Hours
- 0
- Ethics Hours
- 0
- AML Hours
- 3
- Credits
Overview
5 Ways Great Leaders Build Trust Every Day.
How do you know if your team trusts you or each other or anything anymore? Trust is not built during annual retreats or through motivational slogans or feel good phrases. It is built in small everyday moments — in how leaders communicate, respond under pressure, handle mistakes, listen to concerns, and follow through on commitments.
|
|
Course Description
Applicable for
Content
The Quick 5 Practices
- Actively Demonstrate “I have your back.”
- Make Ownership and Accountability your Trademark
- Listen More and Talk Less to Create Shared Meaning and Understanding
- Model Humility and Constant Learning and Unlearning
- Build Belief in The Team and The Work
The Quick 5 Challenges
- Close one communication loop you have left hanging
- Discuss the “why” behind one decision or change this week
- Start one meeting by sharing progress before discussing problems
- Address one small tension before it becomes a bigger issue
- Thank someone specifically for speaking up, questioning, or contrib
Other sessions in The Quick 5 Leadership Series:
Leading Gen Z - Sharpen Your Playbook and Unlock the Potential
Trust is the Job
Confidence Under Pressure
Protect Your Leadership Capacity
The Heart of Leadership
Course Dates & Registration
Tammy Robertson is a Resilience Play Maker who believes resilience isn’t built in theory — it’s forged on the field, in the messy, uncertain moments when the old playbook no longer works and new moves are needed. With over 25 years working with CPA’s across Canada Tammy consults with leaders and teams in industry and public practice to build highly engaged cultures people never want to leave. Known for her straight talk, humor, and storytelling, she blends research with practical tools to help people step out of autopilot and become more intentional, confident, and impactful in the roles they play every day.Improving Your Virtual Learning Experience
Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns.
In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.
Live Webinar FAQs can be found here.
Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department.
Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.