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People Management & Personal Development
Hybrid Work: How to Do it Right Using Emotional Intelligence (Live Webinar)
DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar
Overview
Discover the power of emotional intelligence in leading hybrid teams effectively and fostering genuine human connections despite physical distance. Learn strategies to address the core challenges of hybrid work—communication, coordination, connection, creativity, and culture—ensuring your team thrives with purpose, productivity, and agility. Unlock the potential of emotional engagement in leadership and create a work environment where every team member can flourish personally and professionally.
Course Description
Technology has made it easy to interact with your team at a click of a button, but staying emotionally connected is the true obstacle getting in the way of people being actively engaged at work.
Even if you are using the latest apps and tools to communicate with your teams, you might still be missing the mark when it comes to genuine human connection. And although we now have various tools to communicate and stay connected, we still need to put in the time and energy to get to know people at a deeper level, finding out precisely what makes them tick and what makes them who they are.
Emotional intelligence is today’s leadership superpower, allowing you to connect at the heart of the people you lead. Remember, before we are an employee or a leader, we are human first, and humans are both thinking and emotional creatures. Tapping into how your people are feeling throughout the day and providing a safe place for your team to express what is truly going on is the key to helping them reach their full potential.
Join us in learning how to lead hybrid teams using emotional intelligence to drive productivity and stay emotionally engaged, despite being physically apart. When done right, your team’s work lives will be more purposeful, productive and agile. Your leaders will walk away learning how to take a human approach and address the 5C challenges to hybrid work - communication, coordination, connection, creativity, and culture.
Even if you are using the latest apps and tools to communicate with your teams, you might still be missing the mark when it comes to genuine human connection. And although we now have various tools to communicate and stay connected, we still need to put in the time and energy to get to know people at a deeper level, finding out precisely what makes them tick and what makes them who they are.
Emotional intelligence is today’s leadership superpower, allowing you to connect at the heart of the people you lead. Remember, before we are an employee or a leader, we are human first, and humans are both thinking and emotional creatures. Tapping into how your people are feeling throughout the day and providing a safe place for your team to express what is truly going on is the key to helping them reach their full potential.
Join us in learning how to lead hybrid teams using emotional intelligence to drive productivity and stay emotionally engaged, despite being physically apart. When done right, your team’s work lives will be more purposeful, productive and agile. Your leaders will walk away learning how to take a human approach and address the 5C challenges to hybrid work - communication, coordination, connection, creativity, and culture.
Applicable for
Leaders who want to learn how to lead hybrid teams using emotional intelligence to drive productivity and stay emotionally engaged.
Content
- acknowledge the importance of emotional connection in leading hybrid teams, understanding its impact on employee engagement and productivity despite physical distance
- leverage emotional intelligence as a leadership superpower to foster genuine human connection within hybrid teams, enhancing understanding of team members' motivations and emotions to drive performance
- acquire practical strategies for addressing the 5C challenges of hybrid work - communication, coordination, connection, creativity, and culture - by taking a human-centered approach and creating a safe space for team members to express themselves authentically
Course Dates & Registration
Nov 17, 2025
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
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CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Past
Dec 6, 2024
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Past
Improving Your Virtual Learning Experience
Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns.
In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.
Live Webinar FAQs can be found here.
Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department.
Course Details
Cost
$210
Members
$210
Non-Members
Eligible Hours
- 3.5
- CPD Hours
- 0
- Ethics Hours
- 0
- AML Hours
Passport
- 5
- Credits
Interested in similar content?
Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.
People Management & Personal Development
Hybrid Work: How to Do it Right Using Emotional Intelligence (Live Webinar)
DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar
Course Details
Cost
$210
Members
$210
Non-Members
Eligible Hours
- 3.5
- CPD Hours
- 0
- Ethics Hours
- 0
- AML Hours
Passport
- 5
- Credits
Overview
Discover the power of emotional intelligence in leading hybrid teams effectively and fostering genuine human connections despite physical distance. Learn strategies to address the core challenges of hybrid work—communication, coordination, connection, creativity, and culture—ensuring your team thrives with purpose, productivity, and agility. Unlock the potential of emotional engagement in leadership and create a work environment where every team member can flourish personally and professionally.
Course Description
Technology has made it easy to interact with your team at a click of a button, but staying emotionally connected is the true obstacle getting in the way of people being actively engaged at work.
Even if you are using the latest apps and tools to communicate with your teams, you might still be missing the mark when it comes to genuine human connection. And although we now have various tools to communicate and stay connected, we still need to put in the time and energy to get to know people at a deeper level, finding out precisely what makes them tick and what makes them who they are.
Emotional intelligence is today’s leadership superpower, allowing you to connect at the heart of the people you lead. Remember, before we are an employee or a leader, we are human first, and humans are both thinking and emotional creatures. Tapping into how your people are feeling throughout the day and providing a safe place for your team to express what is truly going on is the key to helping them reach their full potential.
Join us in learning how to lead hybrid teams using emotional intelligence to drive productivity and stay emotionally engaged, despite being physically apart. When done right, your team’s work lives will be more purposeful, productive and agile. Your leaders will walk away learning how to take a human approach and address the 5C challenges to hybrid work - communication, coordination, connection, creativity, and culture.
Even if you are using the latest apps and tools to communicate with your teams, you might still be missing the mark when it comes to genuine human connection. And although we now have various tools to communicate and stay connected, we still need to put in the time and energy to get to know people at a deeper level, finding out precisely what makes them tick and what makes them who they are.
Emotional intelligence is today’s leadership superpower, allowing you to connect at the heart of the people you lead. Remember, before we are an employee or a leader, we are human first, and humans are both thinking and emotional creatures. Tapping into how your people are feeling throughout the day and providing a safe place for your team to express what is truly going on is the key to helping them reach their full potential.
Join us in learning how to lead hybrid teams using emotional intelligence to drive productivity and stay emotionally engaged, despite being physically apart. When done right, your team’s work lives will be more purposeful, productive and agile. Your leaders will walk away learning how to take a human approach and address the 5C challenges to hybrid work - communication, coordination, connection, creativity, and culture.
Applicable for
Leaders who want to learn how to lead hybrid teams using emotional intelligence to drive productivity and stay emotionally engaged.
Content
- acknowledge the importance of emotional connection in leading hybrid teams, understanding its impact on employee engagement and productivity despite physical distance
- leverage emotional intelligence as a leadership superpower to foster genuine human connection within hybrid teams, enhancing understanding of team members' motivations and emotions to drive performance
- acquire practical strategies for addressing the 5C challenges of hybrid work - communication, coordination, connection, creativity, and culture - by taking a human-centered approach and creating a safe space for team members to express themselves authentically
Course Dates & Registration
Nov 17, 2025
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Past
Dec 6, 2024
9:00AM - 12:30PM
Online Virtual
Carolyn Stern
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
CAROLYN STERN is the President and CEO of EI Experience, a premier executive leadership and emotional intelligence training firm. A Certified Emotional Intelligence and Leadership Development Expert, she is one of only 62 professionals in Canada to hold the Certified Speaking Professional (CSP®) designation. An award-winning author of The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn is also a respected university professor. Her emotional intelligence courses and modules have been adopted by top universities across North America. Carolyn has delivered comprehensive training programs to business leaders across industries—including technology, finance, manufacturing, advertising, education, healthcare, government, and food service—helping them enhance their leadership effectiveness through emotional intelligence.
Past
Improving Your Virtual Learning Experience
Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns.
In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.
Live Webinar FAQs can be found here.
Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department.
Interested in similar content?
Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.