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People Management & Personal Development

Authentic Communication (Live Webinar)

DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar

Overview

Unfortunately, human nature is typically to avoid “speaking one’s truth” when it has the potential to spark open conflict. The inevitable result is misunderstanding, gossip, tension, anger, and in more extreme cases, a breakdown of the team. In contrast, environments that are open and honest yet caring are far more likely to create the conditions for individuals, teams, and organizations to thrive.

 


This live virtual seminar is offered in collaboration with CPA Western Provinces. The content is applicable to all participants. 

Course Description

This workshop focuses on how to express oneself in an authentic way, while maintaining psychological safety for both parties, with a view to building trusting relationships.

Applicable for

Team leaders and team members at all organizational levels. 

Learning Objectives

  • build relationships grounded on trust and respect
  • reduce fear of speaking your truth
  • manage limiting beliefs
  • better control non-verbal cues
  • improve psychological safety in communication

Content

  • self-awareness of communication tendencies
  • alignment of message cues so mixed messages are not sent
  • emotion and feeling management
  • underlying communication driver(s) and limiting beliefs
  • hidden agendas and listening blocks
  • clearing conversations

Course Dates & Registration

Nov 20, 2025
9:00AM - 12:30PM
Online Virtual
Joanne Spalton
Joanne Spalton, Associate Senior Consultant at Kwela Leadership, is an experienced leadership development consultant, facilitator and coach, with over 20 years experience working with organizations to ensure leaders know how to engage, coach and build accountability, as well as understand their role in the co-creation of meaningful culture. She has built a strong track record within industry, having most recently served as the Chief People Officer for WhiteWater West Industries. In this corporate role, Joanne was a member of the senior leadership team, leading people operations in the USA, Middle East, Europe and China. Some of the key outcomes of her work are strategy development, key contributions to communication improvements and governance, a peer recognition plan, succession planning programs and the development and delivery of leadership programs. Her prior consulting experience includes work across a range of industries—high tech, government, legal, construction, manufacturing, engineering—with a range of structure as well: not-for-profit, private, public and cooperative. Value and impact are always the hallmarks of her work. Joanne is a fully trained coach through the Coaches Training Institute. She maintains a CHRP designation with the Chartered Professionals of HR BC. She holds a post-degree diploma from BCIT as well as a baccalaureate degree in Political Science and English from the University of Victoria.
Past
Course Code: M52042B_OL
Jul 8, 2025
9:00AM - 12:30PM
Online Virtual
Joanne Spalton
Joanne Spalton, Associate Senior Consultant at Kwela Leadership, is an experienced leadership development consultant, facilitator and coach, with over 20 years experience working with organizations to ensure leaders know how to engage, coach and build accountability, as well as understand their role in the co-creation of meaningful culture. She has built a strong track record within industry, having most recently served as the Chief People Officer for WhiteWater West Industries. In this corporate role, Joanne was a member of the senior leadership team, leading people operations in the USA, Middle East, Europe and China. Some of the key outcomes of her work are strategy development, key contributions to communication improvements and governance, a peer recognition plan, succession planning programs and the development and delivery of leadership programs. Her prior consulting experience includes work across a range of industries—high tech, government, legal, construction, manufacturing, engineering—with a range of structure as well: not-for-profit, private, public and cooperative. Value and impact are always the hallmarks of her work. Joanne is a fully trained coach through the Coaches Training Institute. She maintains a CHRP designation with the Chartered Professionals of HR BC. She holds a post-degree diploma from BCIT as well as a baccalaureate degree in Political Science and English from the University of Victoria.
Past
Course Code: M52042A_OL
Oct 30, 2024
9:00AM - 12:30PM
Online Virtual
Glen Sollors
GLEN SOLLORS has over 25 years’ experience in driving results by working with leaders in developing strategic business opportunities, managing associated change and enabling team success through role modeling, training, coaching and problem solving. His big picture and authentic approach helps leaders uncover possibilities within themselves and others so that they can create powerful teams that trust, perform and act with integrity. Glen has a range of expertise in self-awareness, change management, business development, strategy design, accountability based leadership and skills training, and is a passionate and engaging facilitator. Glen holds a Bachelor of Commerce with a minor in International Business from Ryerson University and is a Certified Adult Educator, Clear Beliefs Coach and Landmark Graduate.
Past
Course Code: M42042B_OL

Improving Your Virtual Learning Experience

Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns. 

In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.

Live Webinar FAQs can be found here.  

 

Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department. 

Course Details
Cost
$210
Members
$210
Non-Members
Eligible Hours
3.5
CPD Hours
0
Ethics Hours
0
AML Hours
Passport
5
Credits
Prerequisites
Prerequisites
Not applicable
Credit Card Fee

Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.

People Management & Personal Development

Authentic Communication (Live Webinar)

DELIVERY FORMAT
Online Virtual
SEMINAR TYPE
PD Seminar
Course Details
Cost
$210
Members
$210
Non-Members
Eligible Hours
3.5
CPD Hours
0
Ethics Hours
0
AML Hours
Passport
5
Credits
Prerequisites
Prerequisites
Not applicable

Overview

Unfortunately, human nature is typically to avoid “speaking one’s truth” when it has the potential to spark open conflict. The inevitable result is misunderstanding, gossip, tension, anger, and in more extreme cases, a breakdown of the team. In contrast, environments that are open and honest yet caring are far more likely to create the conditions for individuals, teams, and organizations to thrive.

 


This live virtual seminar is offered in collaboration with CPA Western Provinces. The content is applicable to all participants. 

Course Description

This workshop focuses on how to express oneself in an authentic way, while maintaining psychological safety for both parties, with a view to building trusting relationships.

Applicable for

Team leaders and team members at all organizational levels. 

Learning Objectives

  • build relationships grounded on trust and respect
  • reduce fear of speaking your truth
  • manage limiting beliefs
  • better control non-verbal cues
  • improve psychological safety in communication

Content

  • self-awareness of communication tendencies
  • alignment of message cues so mixed messages are not sent
  • emotion and feeling management
  • underlying communication driver(s) and limiting beliefs
  • hidden agendas and listening blocks
  • clearing conversations

Course Dates & Registration

Nov 20, 2025
9:00AM - 12:30PM
Online Virtual
Joanne Spalton
Joanne Spalton, Associate Senior Consultant at Kwela Leadership, is an experienced leadership development consultant, facilitator and coach, with over 20 years experience working with organizations to ensure leaders know how to engage, coach and build accountability, as well as understand their role in the co-creation of meaningful culture. She has built a strong track record within industry, having most recently served as the Chief People Officer for WhiteWater West Industries. In this corporate role, Joanne was a member of the senior leadership team, leading people operations in the USA, Middle East, Europe and China. Some of the key outcomes of her work are strategy development, key contributions to communication improvements and governance, a peer recognition plan, succession planning programs and the development and delivery of leadership programs. Her prior consulting experience includes work across a range of industries—high tech, government, legal, construction, manufacturing, engineering—with a range of structure as well: not-for-profit, private, public and cooperative. Value and impact are always the hallmarks of her work. Joanne is a fully trained coach through the Coaches Training Institute. She maintains a CHRP designation with the Chartered Professionals of HR BC. She holds a post-degree diploma from BCIT as well as a baccalaureate degree in Political Science and English from the University of Victoria.
Past
Course Code: M52042B_OL
Jul 8, 2025
9:00AM - 12:30PM
Online Virtual
Joanne Spalton
Joanne Spalton, Associate Senior Consultant at Kwela Leadership, is an experienced leadership development consultant, facilitator and coach, with over 20 years experience working with organizations to ensure leaders know how to engage, coach and build accountability, as well as understand their role in the co-creation of meaningful culture. She has built a strong track record within industry, having most recently served as the Chief People Officer for WhiteWater West Industries. In this corporate role, Joanne was a member of the senior leadership team, leading people operations in the USA, Middle East, Europe and China. Some of the key outcomes of her work are strategy development, key contributions to communication improvements and governance, a peer recognition plan, succession planning programs and the development and delivery of leadership programs. Her prior consulting experience includes work across a range of industries—high tech, government, legal, construction, manufacturing, engineering—with a range of structure as well: not-for-profit, private, public and cooperative. Value and impact are always the hallmarks of her work. Joanne is a fully trained coach through the Coaches Training Institute. She maintains a CHRP designation with the Chartered Professionals of HR BC. She holds a post-degree diploma from BCIT as well as a baccalaureate degree in Political Science and English from the University of Victoria.
Past
Course Code: M52042A_OL
Oct 30, 2024
9:00AM - 12:30PM
Online Virtual
Glen Sollors
GLEN SOLLORS has over 25 years’ experience in driving results by working with leaders in developing strategic business opportunities, managing associated change and enabling team success through role modeling, training, coaching and problem solving. His big picture and authentic approach helps leaders uncover possibilities within themselves and others so that they can create powerful teams that trust, perform and act with integrity. Glen has a range of expertise in self-awareness, change management, business development, strategy design, accountability based leadership and skills training, and is a passionate and engaging facilitator. Glen holds a Bachelor of Commerce with a minor in International Business from Ryerson University and is a Certified Adult Educator, Clear Beliefs Coach and Landmark Graduate.
Past
Course Code: M42042B_OL

Improving Your Virtual Learning Experience

Live webinars have varying levels of expected interaction, with some requiring microphone and camera capabilities to support a proper learning experience – please email pdreg@bccpa.ca if you have concerns. 

In general, we encourage participants to have their cameras turned on to enhance their virtual learning experience. This practice promotes a stronger connection with the instructor and fellow participants, and fosters improved communication and collaboration.

Live Webinar FAQs can be found here.  

 

Registration terms and conditions, including the cancellation policy can be found here. If you require further assistance, please contact the PD Department. 

Credit Card Fee

Starting April 1, 2026, a 2.1% fee will be applied to all credit card transactions. Learn more about this fee and how it relates to PD registrations.