Managing for High Performance Certificate Program

May 17, 2023

What it means to build a high performance team

Discover today’s workplace realities and changing expectations, and what most managers don’t realize about team performance. Learn the critical questions you must answer to build a great team, and how to identify those with high potential.

Problem behaviors – addressing and resolving the issues

Explore the primary causes of employee problem behavior, and the possibility that managers may contribute to mediocre performance. Learn how to address “the little things” before they grow into more serious issues, and how to deliver feedback when serious mistakes are made.

The hiring and retention challenge - surrounding yourself with a bright and committed team

Bad hiring is common. Overwhelmed by a pressing need and tight time lines to choose the right person, interviewers too often use same-old questions that reveal little about what they really need to know. Knowing how to rehabilitate or remove the bad apples is also critical to the ongoing health of your business. Learn how to identify the best, how to keep the indispensables, and how to deal with under-performers.

Generational considerations - how to create a more synergistic work environment

Great managers know how to optimize the benefits while minimizing the ingrained challenges of a multi-generational workforce. Improperly managed, these differences lead to worker apathy and disengagement, unnecessary time-consuming conflicts, debilitating stresses and inefficiencies. The benefits include massive learning opportunities, talent intensification and increased innovation through shared diversity.

Cultural considerations – enable better collaboration

Improve your effectiveness as a manager in solving or avoiding work-related challenges caused by uninformed or stereotypical thinking. Discover meaningful strategies for altering your management style to enable greater cross-cultural collaboration, creativity and accountability.

Understanding ourselves and others – how to make better decisions

Everything we do in life is a consequence of how the brain works. It determines our success or failure, personally as well as professionally. Explore mind traps, cognitive biases, habits, and how these can all play a factor in our effectiveness and decision making process.

Recognizing why even successful companies fail

Not recognizing when the fundamentals of business have changed borders on corporate inertia and negligence. With the right tools and a different understanding of volatility, disruption and uncertainty, decline is not inevitable. The solution lies in recognizing and acting on some uncomfortable but rarely acknowledged truths.

You do not have to register for all seven seminars at the same time, and can also choose to attend only single seminars. But by completing all seven, you will receive the Managing for High Performance Certificate. A special discount is also available upon registration for your final course.

Learn more about the Managing for High Performance Certificate Program.