Management Essentials Certificate Program

October 21, 22 & 23, 2026
7:30am – 3:00pm
Virtual Program via Zoom

Manage with purpose to lead with confidence.

The Management Essentials Certificate Program is a comprehensive 3-day leadership development experience designed for new, aspiring, and emerging managers. Through interactive learning, practical exercises, and real-world case studies, participants gain the essential skills to lead with confidence, communicate effectively, manage performance, navigate difficult conversations, build high-performing teams, and strengthen workplace relationships.

Participants will leave with actionable strategies and a personalized development plan to support their long-term success as managers.

Take the next step in your leadership journey and build the confidence, skills, and toolkit needed to succeed in today’s dynamic workplace.

Registration

Eligible CPD Hours: 21
Program Fee: $1,800
PD Passport Valid: 40 Credits

To qualify for the certificate, registrants must attend and complete all sessions. The sessions will not be recorded.

Date & Time	Session
October 21, 2026 7:30 am - 3 pm	Focuses on the development of your managerial roles and skills, cognitive preferences and how they influence decision making and interpersonal relations, emotional intelligence, and trust.
October 22, 2026 7:30 am - 3 pm	Focuses on delegation, leadership, power and influence, motivation, performance management, effective communication, and the handling of difficult conversations.
October 23, 2026 7:30 am - 3 pm	Focuses on concluding the section on difficult conversation. It then shifts to the development of effective teams, avoiding team traps, the legal environment, nurturing positive relationships with your peers and the person you report to, time management, professional effectiveness, and your personal development plan.

Dr. Gene Deszca is a Professor Emeritus in the Lazaridis School of Business and Economics at Wilfrid Laurier University where he played major leadership roles in program development in both the MBA and international business areas.

He has published and/or presented more than 100 papers, cases, monographs and technical papers, as well as six books (with coauthors), the most recent being Organizational Change: An Action Oriented Toolkit, (5th ed.).

He has served on both public and private sector boards, including six years on the board of the Society of Management Accountants of Canada. He continues to deliver workshops, consult, write, and teach internationally in graduate business programs.

His current research focus is on organizational change and the evolution of organizations under the stress due to disruption.