2021 Dates:

May 19-20, 26-27
 (Online – Special Discounted Fee Applies)

July 14-17
 (Online – Special Discounted Fee Applies)

September 20-21, 27-28
 (Online – Special Discounted Fee Applies)

December 6-7, 10-11
(Online – Special Discounted Fee Applies)

CPD Hours: 25
Program Fee: $3150 $2,000 (Special discounted pricing)


As part of the CPABC Controllership Program, The Controller’s Operational Skills Program will focus on core technical and operational skills. The Controller’s Management Program will focus on management soft skills. You can choose to complete only one of these programs, but if you complete both components you will receive the CPABC Controllership Program Certificate. They can be completed in any order as they focus on separate and distinct skills.

Enhance your skills in core technical processes and procedures of the financial role.

The Controller’s Operational Skills Program is designed to enhance your role on the management team by sharpening your skills in risk management and controls, ethical leadership, planning, budgeting and forecasting, performance measurement approaches and financial reporting. Explore ways to maximize the effectiveness of your accounting department through staffing and structure, policies and procedures, and process and quality management, and gain insights into performance enablers for success.

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The Controller's Role

  • A framework for effective controllership
  • Risk identification, management, and controls
  • Planning, budgeting, and forecasting
  • Performance monitoring and reporting
  • Financial standards and statutory reporting

Running an Effective Accounting Department

  • Organizing an effective accounting team (including people and process)
  • Purchasing and payables
  • Credit, billing, and collections
  • Inventory planning and management
  • Cash planning and management

Performance Enablers and the Way Forward

  • Brief introduction to managing change
  • Information technology – today and tomorrow
  • Controller’s role in HR management
  • Emerging issues and trends
  • Personal life skills, action planning, and closing

Approximately half of the total program time is allocated to group activity and discussion to build a high level of engagement, sharing of participants’ ideas, and general networking.

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MIA MAKI, BA, MBA, FCPA, FCMA is a Principal of a consulting firm and a Professor with the University of Victoria Gustavson School of Business, with over 25 years of teaching experience.

She has worked in Finance and Accounting since 1986 and has experience in a wide variety of industries, including audio technology, airlines and aviation, not-for-profit, public accounting, marine transportation, fisheries monitoring, gaming and other technology arenas.