2023 Dates:
April 20-21, 27-28
(Online – Special Online Fee Applies)
October 11-14
(In-person, Victoria – Early Bird Fee Applies)
CPD Hours: 29 |
Summary
As part of the CPABC Controllership Program, The Controller’s Management Program will focus on management soft skills. The Controller’s Operational Skills Program will focus on core technical and operational skills. You can choose to complete only one of these programs, but if you complete both components you will receive the CPABC Controllership Program Certificate. They can be completed in any order as they focus on separate and distinct skills.
Enhance your skills in core technical processes and procedures of the financial role.
Through case studies, group discussions, exercises and role-plays representative of situations faced by controllers and financial managers, this highly interactive program will provide you critical insights into leading practices in management and leadership.
Unique Features
- Comprehensive pre-work surveys including 360 Degree Leadership Survey
- State of the art self-awareness assessment
- Private one-on-one Executive Coaching session
Curriculum
Controller as Leader
- Increase self-awareness and understanding of your leadership style
- Understand linkages between leadership and self-management
- Know what motivates you when things are going well and when things are not going well
- Understand different personality profiles and learn how to build productive work relationships
- Learn how to adapt your approach and leadership to your organization and team
Supervisory Skills
- Learn how to provide effective and timely feedback
- Understand how to align your staff with organizational goals
- Build your listening and emotional intelligence skills
- Become aware of unconscious bias and its impact on behaviour
- Learn core coaching skills for managing performance
Team Dynamics
- Know how to create effective teams
- Learn how to conduct effective meetings
- Understand how organizational culture shapes team dynamics
Communication Skills
- Know how to adapt your message and delivery for specific audiences and situations
- Appreciate the importance of non-verbal communication
- Learn to effectively negotiate and collaborate with your colleagues
- Learn how to communicate assertively
- Become more comfortable with difficult conversations
Conflict & Change Management
- Learn how to identify the root causes of conflict
- Understand conflict behaviours in yourself and others, and ways they shape responses to conflict
- Know how to use conflict to build relationships
- Learn different ways to respond to conflict and how to choose your approach for a variety of situations
- Appreciate why change can be a source of conflict and how to overcome resistance to change
- Explore best practices for leading change and guiding your teams to peak performance
LINDA LUCAS, CPA, CMA provides CEO, COO and CFO services to small- and medium-sized companies throughout the Lower Mainland in BC.
Drawing on over 20 years’ experience in strategic, operational and financial management, Linda specializes in helping business owners identify and execute their strategic objectives, build strong teams and achieve operational excellence.
LESLEY-ANN MARRIOTT, CEC, PCC is a Certified Executive Coach who holds the advanced credential of Professional Certified Coach.
A former executive in the food industry, Lesley-Ann has over 25 years of leadership and management experience. She has facilitated hundreds of corporate partnerships at the most senior levels of the world’s largest food companies - Coca-Cola, Procter & Gamble, and she negotiated contracts in excess of $50 million and managed sales of over $2.5 billion based on dynamic, collaborative partnerships.
Past Participant
“It was a fun and interesting program, very practical. I especially love the one hour one-on-one coaching with the professional coach.”
“I feel rejuvenated, empowered and love that I will be able to pass along my takeaways to others in my organization - up, down, and across the line.”