Live Webinars FAQs
What training platform will be used?
Our live webinars use the Zoom Conferencing solution as the training platform. The solution works with virtually all computers, and sign-up is free.
How do I access the live webinar?
Log in to your account on Online Services, go to the Professional Development tab on the top, then Your Seminars and Materials on the right menu, and navigate to the webinar title. Click on the Access your course/material on the MyLearn platform link to be taken to our Learning Management System, then click on the relevant seminar. A green Join Webinar button will become active approximately 10 minutes prior to the webinar start time. Clicking on Join Webinar will launch your Zoom application. Note that you can also access and download any course material through the MyLearn platform.
We highly recommend that you access Online Services and the Learning Management System prior to the webinar start date. If you encounter account accessibility issues at that time, contact firstname.lastname@example.org as soon as possible during business hours.
How do I hear the audio portion of my online training?
You have two options. The first option is to listen through your computer’s audio system. The second option is to dial in to the online training session using your phone. Follow these instructions on the Zoom website to test your audio.
Do I need to speak during the webinar?
While you can type questions and comments in the Chat window, many instructors also welcome verbal discussion, particularly where webinars are more interactive by nature. This is particularly relevant when breakout rooms are used for smaller group discussions. To derive the most benefit from live webinars, participants are encouraged to have a microphone on their device. If your device does not have one, you can also dial-in by phone.
Can I do a test meeting to familiarize myself with Zoom?
Yes you can - follow these instructions on the Zoom website.
The CPABC PD Team has also produced a short How-to video on Zoom features that are most frequently used during our live webinars. If you are unfamiliar with Zoom features, we encourage you to watch this video.
Can I participate using my iPad or Android-powered tablet? What about by cell phone?
You can participate using an iPad or other tablet – whichever device you use, ensure that your screen is large enough to clearly view the shared presentation slides, as well as the chat window and other features in order to obtain an effective learning experience. We highly discourage using cell phones for the viewing of live webinars, but you can call in using your cell phone for the audio portion if you don’t have a microphone on your desktop or laptop.
How early may I log in to my online training session?
The Join Webinar button will become active 10 minutes prior to the start of the live webinar. However, please ensure you are able to access your Online Services account prior to the webinar start date. If you encounter any access issues then, contact email@example.com as soon as possible during business hours so that we can help you resolve your access issue before the day of the webinar.
Please read the Instructions for Zoom Attendees prior to attending your live webinar.